Office Manager
4 weeks ago
Responsibilities
- Provide exemplary levels of customer service to all students, staff, residents, campus partners, and stakeholders.
- Proactive in addressing student issues and concerns.
- Supports operations by maintaining office systems and supervising housing office assistants.
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Respond to correspondence with the housing inbox account.
- Receive and sort incoming mail and deliveries and manage outgoing mail.
- Perform receptionist duties: greet visitors and answer direct phone calls.
- Remain current with all housing and residence life procedures.
Requirements
- Bachelor’s degree from an accredited institution of higher education.
- Familiarity with Microsoft Office, specifically Word, Excel and Outlook.
- Demonstrated track record of superior customer service.
- Demonstrate integrity and professionalism in appearance and demeanor; ability to share and impart knowledge and reasoning to others under stressful conditions.
- Strong attention to details, ability to organize work and perform duties with a high level of accuracy.
- Strong interpersonal skills, including oral and written communication skills, listening skills and team building and the ability to think critically.
- Knowledge of general office policies and procedures.
- Must be able to multi-task, meet deadlines, and work in a fast-paced environment.
- May require availability for overtime hours during peak periods.
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