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Facilities Work Order and Vendor Contact Specialist

4 months ago

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Job DescriptionJob DescriptionCompany Description

Public Storage is recognized as one of America’s Best Large Employers by Forbes and our employees have also voted us as a Great Place to Work, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

With more than 2,900 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an S&P 500 industry leader, the country's largest real estate investment trust (REIT), and the most recognizable name in self-storage.

Job Description

Job Description

As a Senior Facilities Specialist you will be the primary liaison between vendors and internal stakeholders. Your responsibilities will revolve around managing vendor relationships to ensure execution of departmental processes and strategies.

RESPONSIBILITIES

  • Conduct weekly vendor calls to discuss updates, exceptions, and standards. Review vendor performance and compliance.
  • Execute vendor management strategies for National Repair and Maintenance programs.
  • On-board and train contractors on CMMS software and Standard Operating Procedures.
  • Evaluate vendor performance and effectiveness.
  • Manage and assist in resolution of Escalations.
  • Collaborate with different teams, departments, and site managers to address escalations.
  • Coordinate work with vendors across multiple trades.
  • Own resolution of permits, violations, and penalties involving AHJ.
  • Proactively communicate schedules, delays and exceptions to stakeholders.
  • Assist with acquisition Due-Diligence, and post-acquisition implementation.
  • Complete A/R reconciliation monthly.

 

Qualifications

QUALIFICATIONS

  • Minimum of 5 years of experience in direct oversight of high volume, demand service program.
  • Experience in managing relationships with external service providers and contractors.
  • Proficiency in using CMMS software, Microsoft Office Products.
  • Strong communication skills are needed to interact with various stakeholders, including employees, management, and external partners. Clear and concise communication helps relay updates and schedules.
  • Ability to prioritize tasks, manage schedules, and detailed reporting is crucial in ensuring consistent vendor deliverables.
  • Capacity to analyze data to track performance and make data driven decisions.
  • Adaptable and able to handle unexpected challenges.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Adaptability: Flexibility to adapt to changing business environments and priorities, while maintaining focus on achieving goals.
  • Communication: Excellent verbal and written communication skills to effectively interact with internal and external stakeholders.
  • Strategic Thinking: Capacity to develop and execute strategic initiatives that align with the company's goals and objectives.
  • Vendor Management: Strong organizational skills and attention to detail to manage multiple tasks simultaneously.
  • Problem-Solving: Ability to identify issues, evaluate alternative solutions, and implement effective resolutions.
  • Teamwork: Collaborative approach to work, with the ability to work effectively in cross-functional teams and build positive relationships.
  • Ethical Conduct: Commitment to upholding ethical standards in all business dealings and interactions.


Additional Information

One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

  • Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano.

All your information will be kept confidential according to EEO guidelines.