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Office Manager

3 months ago

Fort Bragg, United States DOCS Health Full time
Job DescriptionJob DescriptionDescription:

Join a team with the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice to the civilian military community at Fort Liberty. Now is the time to take your career to the next level with the opportunity to be the face of a growing practice, work alongside leading dental providers and advance your career in a global organization.


Responsibilities:

  • Establish positive and growth minded office dynamics that embodies teamwork to attain regional goals and maintain team member retention.
  • Model the clinic to company culture, values, standards, and operational practices.
  • Develop team members through active people leadership, comprehensive training, counseling, and coaching.
  • Drive year over year revenue growth and manage expenses to achieve monthly goals and budget requirements.
  • Utilize analytics to identify opportunities while also determining causes of low performance to develop and implement courses of actions.
  • Investigate, assess, and resolve staff and patient concerns to develop timely, logical, and meditative conflict resolution.
  • Prepared to learn, understand and be proficient in DOCS people related functions to include hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
  • Report weekly to the Area Manager providing details on practice metrics, accomplishments, goals, and execution plans in areas of improvement.
  • Enforce compliance with all policies and regulations as outlined by DOCS Dental, State, Federal, AAFES, and other applicable agencies.
  • Maintain professional and appropriate appearance and attitude in accordance with company policies. Always maintain a consistent respectful and professional demeanor.
  • Enforce good housekeeping throughout the practice.
Requirements:
  • 1+ years of experience in dental office management or 3+ years of dental assistant management experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Must exercise diplomacy, discretion, sound judgement, leadership, and flexibility in varying situations, and must maintain confidentiality.
  • Excellent organization and time management skills required.
  • Extensive knowledge of Windows Operating System and Microsoft Suite.
  • Dental software experience required.
  • Able to contribute both individually and as part of a team.
  • Must have or be willing to obtain a Real ID prior to gaining base access.
  • Pass a background check (including criminal record check) and drug screening



Benefits For Full Time Staff:

  • Competitive Compensation.
  • Generous Paid Time Off
  • Paid Holidays
  • Medical, Vision, and Dental benefits.
  • Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
  • 401k with matching program after one year of service.
  • Access to all Army and Air Force Exchange Services (AAFES) facilities and services.


With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health.

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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.


DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.