Service Advisor

4 months ago


Houston, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

At Jaguar Land Rover Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

  • Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner.
  • Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Test-drive the vehicle or refer to the test technician as necessary.
  • Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
  • Maintains a dealership-prescribed standard for “hours per customer repair order written."
  • Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
  • Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

 

Qualifications

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Two years of experience in a dealership position.
  • General knowledge of vehicle mechanical operations.
  • ASE certification preferred.
  • Sales experience preferred.
  • Professional personal appearance.
  • Excellent oral and written communication skills.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license


Additional Information

All your information will be kept confidential according to EEO guidelines.


  • Financial Advisor

    2 months ago


    Houston, United States Cetera Advisor Networks LLC Full time

    Join a dynamic team at Cetera Wealth Management Group!If you are driven to help individuals and families achieve their financial dreams, this is your chance to start a rewarding career in finance under the mentorship of seasoned professionals!Cetera Wealth Management Group is a nationwide network of independent financial services firms seeking motivated...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Sun Auto Service Full time

    About the RoleWe are seeking a highly skilled and motivated Service Advisor to join our team at Sun Auto Service. As a Service Advisor, you will play a critical role in promoting and selling our products and services to customers.Key ResponsibilitiesPromptly greet customers in a professional and courteous manner, both in person and over the phone, using our...

  • Service Advisor

    2 months ago


    Houston, United States Sun Auto Service Houston Full time

    Overview: ** HIRING NOW ** Seeking All-Star Service Advisor **The Service Advisor/Writer is responsible for selling and promoting all products and services offered by Sun Auto by following the company's store standards and expectations. Pay: $16.00 - $21.00 per hour + bonus (uncapped bonus)Sun Auto Tire & Service operates multiple locations across Texas...

  • Service Advisor

    2 days ago


    Houston, Texas, United States Helfman Dodge Chrysler Jeep Ram Full time

    Express Lane Service AdvisorHelfman Dodge Chrysler Jeep Ram is seeking a skilled Service Advisor to provide exceptional customer service and support to our customers.Key Responsibilities:Consult with customers to understand their vehicle needs and provide recommendations for service and repair.Act as the primary point of contact for all service and repair...

  • Service Advisor

    5 months ago


    Houston, United States Honest - 1 Auto Care Full time

    Job DescriptionJob DescriptionThe Service Advisor provides critical telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Service Advisor helps...

  • Service Advisor

    5 days ago


    Houston, Texas, United States Sonic Powersports Full time

    About Sonic PowersportsWe are seeking a skilled Service Advisor to join our team at Sonic Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities• Provide exceptional customer service and communication skills to ensure customer satisfaction.• Collaborate with...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    About Sonic PowersportsSonic Powersports is a leading dealership in the powersports industry, dedicated to providing exceptional customer service and support. As a Service Advisor, you will play a critical role in ensuring our customers receive the best possible experience.Key ResponsibilitiesAs a Service Advisor, you will be responsible for:Providing...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    Job SummarySonic Powersports is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesSchedule Service AppointmentsCoordinate with customers to schedule service appointments and obtain necessary informationEnsure...


  • Houston, United States Gillman Chrysler Jeep Dodge Ram Full time

    Service Advisor Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team.  Job Responsibilities: Automotive Service Advisors greet customers and assist them with any inquiries they may have Perform vehicle walk arounds and document customer concerns to enable the...

  • Service Advisor

    4 days ago


    Houston, Texas, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Porsche West Houston, a Sonic Automotive family dealership. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesSchedule service appointments...


  • Houston, United States WEST POINT LINCOLN Full time

    Job DescriptionJob DescriptionWest Point Lincoln, conveniently located on the Katy Freeway just west of Beltway 8, is searching for one full time Experienced Service Advisor.  Experience as a Service Advisor in a dealership is required for this opportunity to earn 100K plus annually.  We offer a full line of benefits including paid PTO, holidays,...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Gillman Automotive Group Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Service Advisor to join our team at Gillman Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.Key Responsibilities:Greet and Engage with Customers: Provide a warm...


  • Houston, Texas, United States The DM Diamond Family Fiducia Inc Full time

    Service Advisor OpportunityWe are seeking a personable service advisor to act as the liaison between our customers and service technicians at The DM Diamond Family Fiducia Inc. The successful candidate will be responsible for greeting customers, listening to their requests, scheduling appointments, estimating costs, verifying insurance, conducting...


  • Houston, Texas, United States Group 1 Automotive Full time

    Join Our Team at Group 1 AutomotiveService Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless experience for our clients.About the RoleProvide accurate and timely...

  • Service Advisor

    4 months ago


    Houston, United States Team Gillman Full time

    Job DescriptionJob DescriptionService Advisor – Team GillmanWe need an experienced Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met,...

  • Service Advisor

    3 months ago


    Houston, United States Utility Trailer Sales Southeast Texas Full time

    As a Service Advisor, you will be responsible for providing exceptional customer service, maintaining customer satisfaction, and ensuring efficient communication between customers and the service department. You will also handle aftersales inquiries and support, as well as contribute to the overall customer-focused service experience.Utility Trailer Sales...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    About the RoleSonic Powersports is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide superior communication and customer service skills to our customers.Work effectively...


  • Houston, Texas, United States Group 1 Automotive Full time

    Unlock Your Potential with Group 1 AutomotiveWe are seeking a Quality Experienced Automotive Service Advisor to join our team at Beck & Masten North, part of the fast-growing Group 1 Automotive.As a Service Advisor, you will be responsible for providing exceptional customer service and working with our Quality Dealership to represent the Quality of Buick and...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Lone Star Chevrolet Full time

    Job SummaryThe Service Advisor at Lone Star Chevrolet is a key member of our service team, responsible for scheduling service work and selling additional needed service to customers.Key ResponsibilitiesSchedule service appointments and obtain customer and vehicle data prior to arrival when possible.Provide a complete and accurate written cost estimate for...


  • Houston, United States Island Breeze Car Wash & Automotive Services Full time

    Job DescriptionJob DescriptionJOB TITLE: CUSTOMER SERVICE ADVISOR (CSA) Island Breeze Car Wash is a premier car wash and detailing service provider dedicated to delivering top-notch services and exceptional customer experiences. Our Lube services offer comprehensive car maintenance solutions, and we are looking for a dedicated and customer focused individual...