Field Support Engineer Burleson Area

1 week ago


Burleson, United States McLane Intelligent Solutions Full time
Job DescriptionJob Description

Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology.

What do we do?

McLane Intelligent Solutions (MIS) is a fast-growing and managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market.

What we are looking for.

We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company equipment.

Why do you want to join us?

  • Benefits - We have awesome health insurance and a great PTO policy.
  • Growth - We work with each technician to help them become certified and advance in their knowledge of the field. We also promote from within because we believe in building our employees to be our future leaders.
  • Extraordinary People and Culture - We pride ourselves on having great communication within our company. Each employee meets with their supervisor regularly to discuss their individual development.
  • Values – Our company has five values that drive how we do business: Integrity, Service above Self, Work with Rigor at Work, Authentic Conversation, and Enjoy and be a Joy.

What this job does:

  • Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues.
  • Support and document the initiation, execution, and closing activities for a program/project(s) and support activities.
  • Ensure performance metrics are met or exceeded.
  • Develop and maintain program support artifacts throughout the lifecycle of the initiative.
  • Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns.
  • Simulates and recreates user issues to resolve operational difficulties.
  • Recommends system modifications, if required, to reduce user problems.
  • Promote and encourage a “one team” attitude at all levels internally and externally.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Prepare, Schedule, Coordinate and complete assigned projects

Requirements


  • Driven individual who loves technology
  • Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365
  • Experience with Active Directory
  • Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS
  • Experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls
  • Excellent time management skills.
  • Ability to problem-solve.
  • Excellent verbal and written communication Skills
  • Work on issues escalated in a timely manner
  • Minimum 3-year hands on experience in a technical role or related working technical experience
  • Minimum 3-year hands on experience with software and hardware troubleshooting ex: desktops, laptops, servers, email technologies, firewalls, switches, wireless, mobile devices.

Qualifications

  • High school diploma or GED certificate; an associate or bachelor’s degree in IT, computer science, or a related field is preferred
  • Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred.
  • English fluency required.
  • Excellent oral, written, and interpersonal communication skills.
  • Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients.
  • Efficient research, organizational and time management skills.
  • Ability to prioritize tasks
  • Ability to work in a team environment with a variety of professionals while also working independently, with minimal supervision.
  • Detail-oriented; productive without compromising quality.
  • High Energy Level and sense of humor essential.
  • Experience with MAC iOS a plus

Benefits

  • Paid Vacation
  • Amazing Health, Dental, Vision, and prescription insurance
  • Short-term and long-term disability benefits
  • 401K
  • Flexible Spending Accounts
  • Company provided Life Insurance

  • Field Support Engineer Burleson Area

    Found in: Resume Library US A2 - 2 weeks ago


    Burleson, Texas, United States McLane Intelligent Solutions Full time

    Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology. What do...


  • Burleson, United States Southland Holdings Full time

    Job DescriptionJob DescriptionHeavy Equipment Mechanic – Burleson TXSouthland Holdings is currently accepting resumes for highly motivated construction mechanics to join our team as an experienced construction Heavy Equipment Mechanic.Duties:• Analyze issues and make repairs to maintain heavy construction equipment fleet, such as crawler and hydraulic...

  • Cracker Barrel

    5 days ago


    Burleson, United States Cracker Barrel Full time

    Cracker Barrel - Burleson is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the...


  • Burleson, United States United Cooperative Services Full time

    Job DescriptionJob DescriptionUnited Cooperative Services has an open position for a Member Service Representative I in our Burleson Member Service Department.Candidate should have a stable, verifiable work history, with an acceptable MVR. A pre-employment drug and alcohol screen is required. This is a career job with progressive pay and an outstanding...


  • Burleson, United States Christian Brothers Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionChristian Brothers Automotive Benefits:Extremely Competitive Pay for Highly Qualified CandidatesClosed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement PlansOn-Going Training & Career AdvancementChaplain Care Support...

  • Housekeeper

    2 weeks ago


    Burleson, United States Elk Creek - A Civitas Senior Living Community Full time

    Community: Elk Creek Address: 301 Elk Dr, Burleson, TXBring Your Passion for Cleanliness to a Career with Purpose!Add some Passion to your career!Do you have a flair for perfection and an eye for detail? Do you find satisfaction in leaving spaces sparkling clean? If you're someone who loves working independently, takes pride in maintaining order and hygiene,...

  • Housekeeper

    7 days ago


    Burleson, United States Elk Creek - A Civitas Senior Living Community Full time

    Community: Elk Creek Address: 301 Elk Dr, Burleson, TXBring Your Passion for Cleanliness to a Career with Purpose!Add some Passion to your career!Do you have a flair for perfection and an eye for detail? Do you find satisfaction in leaving spaces sparkling clean? If you're someone who loves working independently, takes pride in maintaining order and hygiene,...


  • Burleson, United States DFW Home Health Arlington Full time

    We are hiring for a full-time Licensed Vocational Nurse in the Burleson area. Salary based on full-time employment and max productivity: $65000 to $75000 per year   At DFW Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each...

  • Busser - Burleson Chili's

    Found in: Lensa US P 2 C2 - 1 week ago


    Burleson, United States Chilis Full time

    Role Overview Our Busser Team Members are responsible for efficiently maintaining a clean and sanitary dining room for our guests. They provide the dependable and fast service that Chili's is known for. If you take pride in great teamwork and communication, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth...

  • Chiropractor - Burleson, TX

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Burleson, United States The Joint Chiropractic Full time

    Looking for a new way of delivering quality chiropractic care? The right adjustment is all it takes. Here at The Joint Chiropractic, we’ve got your back. As one of our doctors, you will find that our unique operating model gives you all the support you need to focus on doing what you do best: looking after your patients. We support you with marketing,...

  • EKG Technician

    1 week ago


    Burleson, United States HireWorks, LLC Full time

    Job DescriptionJob DescriptionHireWorks has partnered with a rapidly growing cardiac monitoring device company in Burleson who is seeking an EKG Monitor/Telemetry Technician to add to the team.This individual will be responsible for providing patient care by analyzing patients' cardiac rhythms.Job Responsibilities:Records, documents, and interprets EKG...

  • DISHWASHER

    Found in: Careerbuilder One Red US C2 - 2 days ago


    Burleson, TX 76028, USA, United States Logan's Roadhouse Full time

    Logan's Roadhouse - 1125 N. Burleson Blvd. [Cleaning / Busser / Porter] As a Dishwasher at Logan's Roadhouse, you'll: Be responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, etc; Using machine and manual cleaning methods; Ensure the dish washing area is maintained as a clean, safe and sanitary...

  • Staff Accountant

    7 days ago


    Burleson, United States Basden Steel Full time

    Job DescriptionJob DescriptionSalary: Basden Steel Corporation is an AISC certified Steel company based in Burleson, TX. Utilizing our Texas and Oklahoma based plants and coupled with some of the industries most advanced equipment we provide structural steel services for Texas, Oklahoma and surrounding. Our business model, since the company was formed, has...

  • Staff Accountant

    2 weeks ago


    Burleson, United States Basden Steel Full time

    Job DescriptionJob DescriptionSalary: Basden Steel Corporation is an AISC certified Steel company based in Burleson, TX. Utilizing our Texas and Oklahoma based plants and coupled with some of the industries most advanced equipment we provide structural steel services for Texas, Oklahoma and surrounding. Our business model, since the company was formed, has...

  • Froster

    1 week ago


    Burleson, United States Nothing Bundt Cakes Full time

    Job DescriptionJob DescriptionNo experience needed/ Will trainMust be available some SaturdaysMust be at least 18 years oldPart time and Full time availableNothing Bundt Cakes, Burleson TexasA froster will make frosting and frost all cakes according to NBC's standards and timeguidelines including cakes available for walk-in guests, pre-ordered cakes, and...


  • Burleson, United States Elk Creek - A Civitas Senior Living Community Full time

    Community: Elk Creek (ELK) Address: 301 Elk Dr, Burleson, TX Unleash Your Potential with Passion! Your passion for serving others isn't just a career; it's a calling. At Civitas Senior Living, we celebrate passionate individuals who are dedicated to providing top-tier customer service. Join us and bring your commitment to excellence to our Receptionist...

  • Carpenter Handyman

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Burleson, United States Lowe's Full time

    Compensation: $25-$30/hour Craftsman with Carpentry, Drywall, Electrical and Plumbing skills needed. Work independently with benefits. We have office staff to handle the paperwork for you so you can do the work in a family atmosphere. Specific Responsibilities/ Job RequirementsPerform carpentry, drywall, plumbing and electrical repairs in homes and...

  • Locums NP

    Found in: Talent US C2 - 1 week ago


    Burleson, United States Weatherby Healthcare Full time

    Details Posted: 13-Apr-24 Location: Burleson, Texas Type: Contract Salary: Open Categories: Advanced Practice Registered Nurses / Physician Assistants Internal Number: JOB-2933426 Weatherby can help you build a custom career plan, with multiple positions available for you today. Call us for specific details on your future job today....


  • Burleson, United States Elk Creek - A Civitas Senior Living Community Full time

    Community: Elk CreekAddress: 301 Elk Dr, Burleson, TXElevate Healthcare Through Compassionate LeadershipJoin us as an Assistant Wellness Director and play an integral role in ensuring quality healthcare for our residents. Under the direction of the Wellness Director, your dedication will support residents' daily living activities while fostering...


  • Burleson, United States Resilient Healthcare Full time

    Job DescriptionJob DescriptionWe are looking for a committed and patient-focused PRN Occupational Therapist to develop, recover or maintain the daily living and work skills of people with physical, mental, or developmental conditions. You will offer effective and client-centered services that will enable people to carry out everyday tasks or activities...