Shift Lead

2 months ago

Alpharetta, United States GUSTO HOLDINGS LLC Full time
Job DescriptionJob Description

What’s Your gusto?

At gusto we want to know what you are passionate about. Whether it be in life, in food or in fun We feel if we synergize our brand’s passions with our people’s passions, we create a motivated, inclusive, and supportive environment that aligns with our purpose of intentionally fostering growth. If we understand what drives you, we can help build a place where you can live your gusto.

Our mission is to disrupt fast food with a new experience FRESH and HEALTHY meets FRIENDLY and FAST We provide exceptional training and the growth path to success. We prepare real food daily with the freshest ingredients Whether you are a professional or just entering the workforce, we’ll provide the training needed for success at any level.

Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning

We are looking for a Shift Lead for our Avalon Location.

Job Summary:


A Shift Leader ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed company standards and specifications. As a member of the leadership team, you will be responsible for the general oversight of daily operations and team leadership. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment.


Responsibilities:

  • Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.)

  • Ensure store is open or closed according to company standards and procedures

  • Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants

  • Accountable for the performance of all staff when the active manager is not on duty

  • Direct team members through daily routines and interact with guests to ensure a premium guest experience

  • Create a positive work environment

  • Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

  • Maintain ServSafe Certification

  • Train company policies and procedures to new Team Members

  • Monitor and supervise timely arrival or departure of scheduled Team Members

  • Support the manager in the daily operation of the shop

  • Assist in operations of the entire business, including Service, Production, Catering, and other related areas

  • Third-party delivery system knowledge and operation

  • Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs

  • Other assigned shop duties



Qualifications & Experience:

  • 1+ years experience in a Shift Leader/Supervisor or Manager role, preferably in the food service industry or a food-related industry

  • Excellent people skills

  • Ability to use electronic systems, such as computers and tablets

  • Available to work all shifts including days, nights, weekends, and some holidays

  • Punctual, reliable, and trustworthy

  • Ability to multitask

  • Able to work well in a team environment

  • A desire for continuous learning and professional development.

  • Must be at least 18 years old

  • Must have a reliable means of transportation


Benefits:

  • Hourly Pay Rate: $15-16/hr + Tips

  • Access to wages before payday

  • 5 days PTO

  • Detailed and intentional training

  • Leadership development

  • Health Benefits that include company contribution (Medical, Dental, Vision)

  • ESL Classes (English as Second Language) for eligible Team Members

  • Flexible scheduling



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