Shift Lead

4 weeks ago

Alpharetta, United States GUSTO HOLDINGS LLC Full time $15 - $16
Job DescriptionJob Description

What’s Your gusto?


At gusto, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto


Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

We are looking for a Shift Lead for our Avalon Location.

Job Summary:


A Shift Leader ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed gusto standards and specifications. As a member of the leadership team, you will be responsible for the general oversight of daily operations and team leadership. This role includes Team Member management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment.


Responsibilities:

  • Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.)

  • Ensure shop is open or closed according to gusto standards and procedures

  • Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants

  • Accountable for the performance of all Team Members when the active manager is not on duty

  • Direct team members through daily routines and interact with guests to ensure a premium guest experience

  • Create a positive work environment

  • Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

  • Maintain ServSafe Certification

  • Train gusto policies and procedures to new Team Members

  • Monitor and supervise timely arrival or departure of scheduled Team Members

  • Support the manager in the daily operation of the shop

  • Assist in operations of the entire business, including Service, Production, Catering, and other related areas

  • Third-party delivery system knowledge and operation

  • Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs

  • Other assigned shop duties



Qualifications & Experience:

  • 1+ years experience in a Shift Leader/Supervisor or Manager role, preferably in the food service industry or a food-related industry

  • Excellent people skills

  • Ability to use electronic systems, such as computers and tablets

  • Available to work all shifts including days, nights, weekends, and some holidays

  • Punctual, reliable, and trustworthy

  • Ability to multitask

  • Able to work well in a team environment

  • A desire for continuous learning and professional development.

  • Must be at least 18 years old

  • Must have a reliable means of transportation


Benefits:

  • Hourly Pay Rate: $15-16/hr + Tips

  • Access to wages before payday

  • 5 days PTO

  • Detailed and intentional training

  • Leadership development

  • Health Benefits that include company contribution (Medical, Dental, Vision)

  • Flexible scheduling

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