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Image Review Lead

4 months ago


Houston, United States Octagon Consulting LLC Full time
Job DescriptionJob DescriptionJob Responsibilities:· Provides functional direction to their team on daily work assignments· Schedules work, monitoring priority and batching of jobs to ensure smooth workflow· Responsible for determining and entering accurate information from images reviewed· Responsible for providing feedback to reviewers regarding accuracy level· Provides administrative support to business operations by performing processing tasks as needed· Team Leads participates in daily production to ensure they are up to date on the process and identify potential traffic patterns· Team Leads need to conduct training refresher and process updates training to their respective teams.· Communicate regular metric reports to their team· Responsible to ensure production queues are efficiently monitored to meet KPIs· Responsible for providing monthly performance review metrics to their teams
Job Requirements:· GED/High school diploma· Basic computer skills - 8,500 KSPH (Alpha Numeric typing test with 95% accuracy)· Ability to navigate Windows 10 functions· Individual with high attention to detail· Capable of working under both close and relaxed supervision· Capable of following established procedures on routine work, instruction provided on new assignments· 2 - 3 years of data entry experience with some supervisory experience