Image Review Auditor

2 weeks ago


Houston, Texas, United States Bickham Services Unlimited, LLC Full time
Job Summary

The Image Review Auditor is responsible for ensuring the accuracy of internal and vendor-processed images. This involves reviewing and verifying that the correct application methods have been used for license plate numbers, plate state codes, plate types, vehicle types, and any plate number prefixes and suffixes. The successful candidate will also review rejected images to ensure the proper reject codes have been used based on the approved hierarchy.

Key Responsibilities

  • Audit and confirm image results from Image Reviewers to ensure correct identification and application of vehicle license plate numbers, plate state codes, plate types, vehicle types, and any plate number prefixes and suffixes.
  • Identify, document, and verify image review results.
  • Daily reporting of anomalies and/or inaccuracies in processes and procedures.
  • Follow all existing client security policies to protect county and customer information.

Requirements

  • Excellent communication (written and verbal) and interpersonal skills.
  • Meticulous attention to detail for accuracy.
  • Strong time-management skills for assignment completion.
  • Ability to work independently with limited supervision.
  • Data entry proficiency.
  • Ability to meet hourly/daily section requirements.
  • Ability to adjust to changing processes.
  • Proficient in MS Word, Excel, PowerPoint, Outlook, and the Internet.
  • Ability to make sound decisions based on client policies and procedures with minimal assistance.
  • Ability to assess whether processes and procedures are functioning properly.

Physical Demands

Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Education and Experience

High school diploma or its equivalent from an accredited institution.

Skilled in Image Review Process.

IR Auditor I - 0-2 years experience

IR Auditor II - 2-5 years experience

IR Auditor III - 5+ years experience



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