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Spa Concierge for Luxury Spa

3 months ago

Houston, United States Woodhouse Spa Full time
Job DescriptionJob DescriptionSeeking full time and part time Spa Hospitality team members for immediate hire

Immediate need for full-time and part-time Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements:

Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
Attend all staff meetings & huddles as required by your schedule
Must be a team player and enthusiastic contributor to servicing our guests
Must have the ability to multi-task
Must have reliable transportation

Responsibilities:

  • Answers phones
  • Welcomes each guest who enters the spa with a smile
  • Confirm appointments daily
  • Schedule appointments using the Zenoti software
  • Prepare and finalize sale tickets
  • Educate guests on spa services and retail products
  • Orchestrates the spa schedule and ensures proper guest flow
  • Rocks sales numbers by providing gift card and retail recommendations
  • Ensures a positive, consistent guest experience
  • Supports the Spa Director and entire spa team
  • Is super organized and has an astute attention for detail, always making sure the place is tidy
  • Abide by the handbook policies


Woodhouse Hospitality Perks include:
  • Performance/pay review every 6 months
  • Monthly retail bonuses
  • Free spa services and discounts on all retail products
  • Competitive Pay and Incentive programs
  • Daily SPIFF opportunities = extra pay incentive
  • Paid Vacations for Full Time Employees
  • 401K and health plans for Full Time Employees
  • Great opportunities for career advancement are currently available