Client Services Representative

1 month ago

Fort Lauderdale, United States Cabanas Law Firm Full time
Job DescriptionJob Description

Do you love talking to people and selling a product you believe in? We’re growing our team to Fort Lauderdale and looking for a driven Client Services Rep ready to take the next step in their career. You’ll work on assisting qualified leads further down the sales funnel. If you’re looking to maximize your earning potential, start your application today

Compensation:

$45,000+ yearly DOE

Responsibilities:

  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
  • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
  • Contact clients via phone and assist them with hiring the firm for legal services after their meeting with the attorney
  • Assist clients by resolving their objections, such as budget, timing, shopping around, etc., and helping to get their "yes" to the help they really want. You must be capable of having this conversation in English or Spanish
  • Follow up with your sales leads consistently and compassionately to move them through the decision-making process
  • Nurture relationships with clients
  • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
  • Maintain the client database to make sure the sales team can access current information on all leads
  • Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved

All calls will be with potential clients who have contacted the firm for assistance with their legal issues and are considered "warm" leads, in different stages of getting ready to change their lives. You would not be required to make any cold calls.

Qualifications:

  • Required: Fluent in English and Spanish
  • 2+ years of experience in phone sales/sales calls or a similar role
  • Superb communication skills, both written and verbal, as well as a sense of empathy
  • Excellent interpersonal skills, including negotiating, presenting, and persuading in a natural and responsive manner
  • Deadline-oriented and excellent time management skills
  • Manage daily activities precisely, focusing on priorities and achieving key performance indicators consistently
  • Internal confidence stemming from overcoming a major life challenge, so that you can have a conversation with a potential client that is hesitating out of fear
  • Working knowledge of the sales process and CRM software
About Company

We are a results-oriented law firm that emphasizes integrity and compassionate relationships between both employees and clients and we attract A-Level Team Members.


What makes us different?

  • We provide concierge-level services to clients through a service team that also supports the legal team with frequent high-quality client communications.
  • Our technology investments streamline workflows to allow our worldwide team to work from any location.
  • We offer an extensive benefits package for our 5-Star employees.
  • We are growing fast, providing excellent career opportunities for our experienced team.

  • Client Service Representative

    3 days ago

    Fort Lauderdale, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly professional service...

  • Client Representative

    1 month ago

    Fort Lauderdale, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...

  • Entry Level Client Representative

    15 hours ago

    Fort Lauderdale, United States Coastal Solutions Inc Full time

    We are in search of dynamic and ambitious candidates who possess exceptional interpersonal skills to join our uniquely individualistic team. If you're enthusiastic, competitive, and enjoy engaging with people, we want to connect with you! As a Client Representative, you will play a pivotal role in delivering top-notch customer service and establishing new...

  • Entry Level Client Representative

    2 weeks ago

    Fort Lauderdale, United States Coastal Solutions Full time

    Job DescriptionJob DescriptionWe are in search of dynamic and ambitious candidates who possess exceptional interpersonal skills to join our uniquely individualistic team. If you're enthusiastic, competitive, and enjoy engaging with people, we want to connect with you!As a Client Representative, you will play a pivotal role in delivering top-notch...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States TaxFam Full time

    Job DescriptionJob DescriptionSalary: $20 - $25Customer Service Representative duties and responsibilitiesA Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up...

  • Client Communications Representative

    15 hours ago

    Lauderdale, United States Paradox Marketing Full time

    We are urgently hiring a Client Communications Representative to start with one of the most ICONIC Minneapolis business firms!  We are a business development and account management firm located in the BEST city. Over the past decade, we have partnered up with brands that have become household names. As a result, we have directly participated in our clients'...

  • Client Communications Representative

    1 month ago

    Lauderdale, United States Paradox Marketing Full time

    Job DescriptionJob DescriptionWe are urgently hiring a Client Communications Representative to start with one of the most ICONIC Minneapolis business firms! We are a business development and account management firm located in the BEST city. Over the past decade, we have partnered up with brands that have become household names. As a result, we have directly...

  • Client Service Representative

    24 hours ago

    Fort Collins, United States Animal Hospital of Colorado Full time

    About Animal Hospital of Colorado We take a personalized approach to every patient and client because we understand that every pet is different. Our veterinary team works closely with our clients to develop a care plan that meets your pet’s specific needs. At Animal Hospital of Colorado, we aim to build meaningful relationships with our clients and...

  • Customer Service Representatives

    2 days ago

    Fort Lauderdale, United States Innovating Great Minds Inc Full time

    Job DescriptionJob DescriptionOur firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest growing outreach programs in our area with a network impacting thousands of individuals nationwide.Our team shapes our company and connect us to our communities.Our teams are our greatest...

  • Registered Client Service Associate

    22 hours ago

    Fort Lauderdale, United States Raymond James Financial Services Full time

    Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...

  • Client Service Representative

    16 hours ago

    FORT COLLINS, United States Animal Hospital of Colorado Full time

    About Animal Hospital of Colorado We take a personalized approach to every patient and client because we understand that every pet is different. Our veterinary team works closely with our clients to develop a care plan that meets your pet’s specific needs. At Animal Hospital of Colorado, we aim to build meaningful relationships with our clients and...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States MGR Workforce Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Representative (CSR) with Recruiting and Dispatching DutiesLocation: Fort Lauderdale, FLPay: $17.00 per hourJob Type: Full-Timewww.mgrworkforce.comAbout Us:Join our dynamic team in Fort Lauderdale! We are a growing company dedicated to delivering exceptional service to our clients. We value teamwork,...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States RevoLusion Consultants Inc Full time

    When you're part of the Revolution Consulting team, you'll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is filled with new, exciting, rewarding and...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States RevoLusion Consultants Full time

    Job DescriptionJob DescriptionWhen you’re part of the Revolution Consulting team, you’ll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is...

  • Customer Service Representative

    15 hours ago

    Fort Lauderdale, United States RevoLusion Consultants Inc Full time

    When you’re part of the Revolution Consulting team, you’ll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is filled with new, exciting, rewarding...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States Staff My Agency Full time

    Peter Weidinger - State Farm Agency, located in Plantation, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as we will train the right person with the right skill set!...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States RevoLusion Consultants Full time

    Job DescriptionJob DescriptionWhen you’re part of the Revolution Consulting team, you’ll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States State Farm Agency - Plantation, FL Full time

    Job DescriptionJob Description Peter Weidinger - State Farm Agency, located in Plantation, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as we will train the right...

  • Client Services Analyst

    4 weeks ago

    Fort Lauderdale, United States NationsBenefits Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members....

  • Client Service Representative

    23 hours ago

    Fort Collins, CO, United States Animal Hospital of Colorado Full time

    About Animal Hospital of Colorado We take a personalized approach to every patient and client because we understand that every pet is different. Our veterinary team works closely with our clients to develop a care plan that meets your pet’s specific needs. At Animal Hospital of Colorado, we aim to build meaningful relationships with our clients and...