Senior Systems Administrator
3 weeks ago
Role Description
This is a full-time hybrid role for a Senior Systems Administrator located in Austin, TX. The Senior Systems Administrator will be responsible for day-to-day tasks associated with system administration, troubleshooting, technical support, network administration, and information technology.
Responsibilities
- Server systems administration duties across enterprise-class information systems to include web servers, database servers, application servers and mail servers.
- Configure and maintain servers, storage systems, and applications, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
- Provide 24x7 support for critical production systems on an on-call rotation basis.
- Perform scheduled maintenance and support release deployment activities after hours.
- Refine and automate regular processes, track issues, and document changes.
- Participate in the software development process as necessary, providing operational infrastructure designs and recommendations as required.
- Share domain and technical expertise, providing technical mentorship and cross-training to peers.
- Manage the day-to-day operations of our SaaS infrastructure.
- Operate and configure infrastructure hardware including servers, switches, and firewalls.
- Monitor and manage infrastructure utilization and performance.
- Troubleshoot hardware, software, and network related issues, provide quick resolution to problems, and participate in finding root causes of issues and may work on action items to prevent future occurrences.
- Communicate and coordinate infrastructure maintenance schedule and downtime to users.
- Help implement infrastructure solutions that meet or exceed our internal and external customers' SLAs and expectations.
- 5+ years professional experience in large scale enterprise and / or hosting environment
- Experience with Microsoft Server technologies, specifically Windows Server 2022, Active Directory.
- Experience supporting Linux web and database servers; RHES/CentOS, Apache/Tomcat, and NOSQL/MySQL
- Demonstrated working knowledge of task automation using standard IT scripting languages (Perl, Python, shell, PowerShell, Task Scheduler, cron, etc.) on both Linux as well as Windows.
- Experience in a 24x7x365 data center
- Knowledge of storage technologies including SAN, Fiber channel
- Understanding of storage basic concepts RAID levels, LUN management, etc.
- Experience working in a highly virtualized environment using VMWare vSphere and Horizon.
- Experience working with classified information / data.
- Experience with monitoring systems and monitoring best practices.
- Ability to lift 40+ pounds.
- Bachelor's degree in Computer Science, Information Technology, or related field
- 8+ years professional experience in distributed enterprise-class IT systems
- Experience configuring routers, switches, and firewalls, specifically Dell, HP, and Cisco
- Experience with BIGIP F5 Load Balancers, Citrix NetScaler.
- MCSA, MCSE, VCP, CCNA, and ITIL certification
- Experience with higher availability systems, including clusters and load balancing techniques.
- Experience administering database environments including SQL Server, Oracle, PostgreSQL, SingleStore and MySQL
- Working knowledge of applied IT service management frameworks.
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