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![Red Roof Inn](https://media.trabajo.org/img/noimg.jpg)
Hotel Front Desk Receptionist
1 month ago
$14.50 - $16.50 hourly
Responsibilities:- Bookkeeping: keep accurate records of all hotel guest account information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Field customer complaints when necessary
- Connect with the housekeeping department to ensure guest accommodations are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Well-versed in taking telephone calls and handling stressful situations
- Must have graduated high school, received a GED or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Red Roof Inn is a trusted American hotel chain known for offering comfortable and affordable stays since 1973. With over 650 locations across the U.S., it's a favorite among budget-conscious travelers, families, business people, and pet owners.