Field Service Technician
4 months ago
Job Title: Field Service Technician
Department: Pennsylvania Service Department
Location: Elizabethtown, Pennsylvania
Reports To: Service Manager
Job Overview
The Field Service Technician is a highly self-motivated professional who has a minimum of two years’ experience pertaining to mechanical equipment service (i.e. air compressors, pumps). This individual must be able to provide service as needed on a 24/7 basis to our customers. Some jobs do require an overnight stay and mandatory training classes may also require this individual to be out of town for one-week periods.Our most successful Field Service Technician:
- Education: High school diploma / GED equivalent
- Pump and air compressor field service experience preferred.
- Mechanical and electrical experience with pumps and air compressors and ability to troubleshoot.
- Basic experience with computers and wireless communication devices preferred.
- Customer Service, Communication, and Organizational skills are essential.
- Must be able to lift 50 lbs. unassisted and 100 lbs. assisted.
- Ability to read and interpret diagrams and schematics
- Operate test/measuring equipment
- Must be US citizen
- Must be able to pass background and reference checks, as well as drug test
- Must maintain an active driver’s license with clean driving record
- Independently perform expert field service and repair on pumps and air compressors.
- Follow OSHA Safety requirements at all times
- Perform new & repaired equipment start-up commissioning and training.
- Properly and accurately complete service related documentation, and utilize electronic communication & documentation devices where applicable (i.e. Wireless tablets).
- Effectively communicate with customers and coworkers alike.
- Maintain an organized, clean, and resourceful work environment to include the shop, work area, and service vehicle.
- Consistently provide courteous and professional representation of Cummins-Wagner employees and products.
- Required to be on call and able to travel for out of town jobs.
- Some jobs do require an overnight stay and mandatory training classes may also require this individual to be out of town for one week periods
- Serve as mentor and assist with training of new field service technicians
- Perform all other duties as assigned
- Employee Stock Ownership Program
- Bonus Program
- Tuition and Certification Fee Assistance
- 401k Match
- Flexible Spending Account
- Comprehensive Health Insurance
- Life Insurance
- Long-Term Disability Insurance
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