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Bilingual Client Service Specialist
2 weeks ago
We are seeking an experienced and professional Bilingual Client Service Specialist. This critical role is essential for creating a positive first impression and managing various aspects of client relations within our firm. The ideal candidate will be friendly, welcoming, and adept at handling multiple tasks to ensure our clients receive top-notch service.
Key Responsibilities:
- Answer and direct phone calls with professionalism and courtesy
- Take detailed messages and direct them to the appropriate personnel
- Screen potential cases with empathy and understanding
- Schedule appointments and consultations for potential clients
- Maintain a welcoming and professional demeanor at all times
- Assist with other administrative tasks as needed
Qualifications:
- Fluency in both English and Spanish
- Proven experience in a client service or administrative role
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks and prioritize effectively
- Professional and friendly demeanor
What We Offer:
- Competitive compensation and benefits package
- Supportive and collaborative work environment
- Opportunities for professional growth and development
Whitbeck Bennett, PLLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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