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Client Care Specialist
7 days ago
Position: Client Care Specialist at The Oncology Service-Leesburg
Company: The Oncology Service (TOS)
The Oncology Service (TOS) is seeking a full-time Client Care Specialist, also known as a Veterinary Receptionist, to join their team at the Leesburg, VA location.
About the Role:
- Provide exceptional customer service by greeting clients
- Answer client calls promptly and with compassion
- Schedule appointments effectively
- Communicate client requests and pertinent information to the veterinary team
- Educate clients on services and practices
- Assist with general information, appointments, and invoicing
- Admit and discharge pets, schedule follow-ups
- Maintain accurate client/pet medical records
Skills and Qualifications:
- Minimum 2 years of reception experience in the veterinary field (preferred)
- Ability to multitask and prioritize tasks
- Familiarity with Windows-based computer programs
- Professionalism and composure in stressful situations
Benefits:
- 4-day work week, no weekends
- Paid time off
- Scrub and CE allowances
- Various healthcare and insurance options
- 401K with company match
- Employee assistance programs
- Team member discounts for pet care
About the Company:
At The Oncology Service, we focus on providing solutions to improve pets' quality of life post-cancer diagnosis. With a team of over 10 dedicated oncology veterinarians, we offer valuable knowledge, experience, and collaboration in the field.
We are proud partners of United Veterinary Care, aiming to create sustainable and fulfilling careers in veterinary care.
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