Program Manager

1 month ago

Boston, United States Massachusetts League of Community Health Centers Full time
Job DescriptionJob Description

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.


Position Summary:

The Massachusetts Executive Office of Health and Human Services (EOHHS) has contracted with the League to administer multiple state-wide student loan repayment programs for clinicians and staff providing primary care and behavioral health care in a variety of institutions across the state. The Program Manager provides operational and thought leadership as well as subject matter expertise to successfully implement and operate the programs throughout the application, award, contract, and loan disbursement process.


Essential Functions:

  • Assist in the development, preparation, and execution of new loan repayment programs to support health and human service workers in Massachusetts. Funding for the program is more than $300 million.
  • Oversee the application process and monitor daily application volumes.
  • Resolve highly complex cases from applicants and awardees via email and telephone.
  • Review student loan repayment applications to ensure completeness and accurate determinations.
  • Develop program processes and make recommendations for improvement.
  • Identify and escalate program issues in a timely manner to the appropriate level of management.
  • Assist with training and development of program coordinators.
  • Track and provide data on volumes, cases, and trends to team, leadership, and external partners.
  • Operate as a point of contact for external partners.
  • Develop and oversee employment and loan verification processes, contract award, review processes, and loan payment processes.
  • Manage recoupment process.
  • Participate in policy and procedure development process and revision of existing policies. Use experience and knowledge to provide thought leadership.
  • Ensure that all policies, procedures, regulations, and guidelines are followed
  • Participate in program meetings

Competencies/Skills:

  • Demonstrated proficiency with MS Office applications, especially Word, Excel and PowerPoint
  • Proven ability to juggle and prioritize multiple, often competing, priorities in a fast-paced environment
  • Strong project, program management, organizational, and multitasking skills
  • Ability to coach and train staff
  • Conflict resolution and problem-solving skills
  • Knowledge of project management software and CRM applications preferred
  • Excellent communication skills via telephone, email, and in-person
  • Teamwork and motivational skills
  • Commitment to working to promote the healthcare of vulnerable populations

Education/Experience:

  • Bachelor's degree required, preferably in business, public health or behavioral health or relevant work experience
  • Experience - 1-3 years of increasing responsibility in a relevant field

At the Mass League we work every day to create an inclusive culture that embraces all forms of diversity in order to ensure all staff members feel a sense of belonging. In addition, we support and foster our community health center members in providing equitable care and treatment to all patients and staff. We encourage you to apply only if working at this kind of organization would be a good fit for you.



Job Posted by ApplicantPro

  • RN Program Manager

    2 months ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Job DescriptionJob DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We...

  • RN Clinical Program Manager

    3 weeks ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Who We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that...

  • RN Clinical Program Manager

    1 month ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Who We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that...

  • RN Clinical Program Manager

    1 month ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Job DescriptionJob DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We...

  • Operations Manager

    2 days ago

    Boston, Massachusetts, United States Jeremiah Program Full time

    ABOUT JEREMIAH PROGRAM Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is no longer feminized; where race...

  • Operations Manager

    2 weeks ago

    Boston, United States Jeremiah Program Full time

    Job DescriptionJob DescriptionABOUT JEREMIAH PROGRAM Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is...

  • Operations Manager

    2 months ago

    Boston, United States Jeremiah Program Full time

    Job DescriptionJob DescriptionABOUT JEREMIAH PROGRAM Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is...

  • Program Coordinator- Transgender Program

    2 months ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that...

  • Program Coordinator- Transgender Program

    1 month ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Job DescriptionJob DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We...

  • Program Coordinator- Transgender Program

    2 months ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Job DescriptionJob DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We...

  • Program Manager

    1 week ago

    Boston, United States Mastech Digital Full time

    Mastech Digital Inc. is a (certified) Minority owned business certified by NMSDC. Public traded firm under MHH at NYSE, Established in 1986. Headquartered in Pittsburgh, PA our operations are spread across 11 Global Recruiting & Sales offices across US. Role: Program Manager (Healthcare Payer / Medicaid)Location: Boston MADuration: Full-TimePosition...

  • Program Manager

    1 week ago

    Boston, United States Mastech Digital Full time

    Mastech Digital Inc. is a (certified) Minority owned business certified by NMSDC. Public traded firm under MHH at NYSE, Established in 1986. Headquartered in Pittsburgh, PA our operations are spread across 11 Global Recruiting & Sales offices across US. Role: Program Manager (Healthcare Payer / Medicaid)Location: Boston MADuration: Full-TimePosition...

  • Program Manager

    2 weeks ago

    Boston, United States Massachusetts General Hospital Full time

    GENERAL SUMMARY / OVERVIEW STATEMENT: In partnership with the Clinical Director and Nurse Manager of Cellular Therapy, the Program Manager will lead in optimizing and standardizing operations for the MGH Cellular Therapy program. The Program Manager will manage assigned projects within the broader department and implement new programs to improve operations...

  • Program Manager

    3 weeks ago

    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    GENERAL SUMMARY / OVERVIEW STATEMENT: In partnership with the Clinical Director and Nurse Manager of Cellular Therapy, the Program Manager will lead in optimizing and standardizing operations for the MGH Cellular Therapy program. The Program Manager will manage assigned projects within the broader department and implement new programs to improve operations...

  • Program Manager

    1 month ago

    Boston, United States findojobs.us Full time

    Job TypeFull-timeDescriptionSUMMARY:Under the direction of the Chief Operating Officer (COO), the 340B Program Coordinator will serve as the covered entity's 340B Program compliance expert. Acts as the liaison with departments to ensure 340B Program integrity. Leads the health center's 340B oversight committee, which includes members from senior leadership,...

  • Program Manager

    2 weeks ago

    Boston, United States Chewy Full time

    Our Opportunity: Chewy is hiring an enthusiastic, self-starting Program Manager to join our Retail Operations - Vendor Experience Team. In this role, you will be responsible for leading and delivering initiatives that will improve Chewy vendor experience. A successful candidate will have a proven ability to prioritize, problem-solve, and implement high-level...

  • Program manager

    1 month ago

    Boston, Massachusetts, United States The Judge Group Inc. Full time

    Location: Boston, MASalary: $90.00 USD Hourly - $95.00 USD HourlyDescription: Our client is currently seeking a Program manager Job Title: Program Manager Location: Boston, MA Contractual: 12 Months Worksite Model: Hybrid Qualifications & Requirements:Role requires experience with Student Information System (SIS) implementation and/or modernization....

  • Program manager

    4 weeks ago

    Boston, United States The Judge Group Inc. Full time

    Location: Boston, MASalary: $90.00 USD Hourly - $95.00 USD HourlyDescription: Our client is currently seeking a Program manager Job Title: Program Manager Location: Boston, MA Contractual: 12 Months Worksite Model: Hybrid Qualifications & Requirements: Role requires experience with Student Information System (SIS) implementation and/or...

  • Program Manager

    2 weeks ago

    Boston, United States Archaeological Institute of America Full time

    PLEASE ALSO INCLUDE A COVER LETTERJob Summary:The Program Manager is responsible for program development, organization, implementation, execution, and follow-up as well as administrative tasks.Reports To:Director of ProgramsSupervisory Responsibilities:Supervises Program AdministratorDuties/Responsibilities:Manages National Lecture Program including working...

  • Program Manager

    2 weeks ago

    Boston, United States Archaeological Institute of America Full time

    PLEASE ALSO INCLUDE A COVER LETTERJob Summary:The Program Manager is responsible for program development, organization, implementation, execution, and follow-up as well as administrative tasks.Reports To:Director of ProgramsSupervisory Responsibilities:Supervises Program AdministratorDuties/Responsibilities:Manages National Lecture Program including working...