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IT Administrator

5 months ago

Indianapolis, United States Gutwein Law Full time
Job DescriptionJob DescriptionSalary:

Fresh. Innovative. Full of opportunity. Do these words describe a place you’d like to work? Good.


Gutwein Law is a growing law firm practicing in the areas of corporate law, real estate, commercial litigation, estate planning and administration, employment law, and intellectual property. At our firm, we focus on the value you deliver – and do everything we can to help you achieve your goals – as a person and as a professional. We embrace a spirit of growth, innovation, and community, and combine it with deep experience in business and law.


Still sound like the right place for you? We’re looking for a full-time IT Administrator to join us in our Indianapolis office that meets the following criteria:

  • Bachelor’s degree in Computer Science, Information Systems, any technology-related discipline, or comparable work experience
  • 2-3 years of experience supporting and administering computers running modern versions of the Microsoft Windows operating system
  • Demonstrated experience resolving desktop productivity software issues, network connection errors, and desktop and network printing problems
  • Excellent communication skills, organizational skills, and attention to detail
  • An ability to multitask in a fast-paced team environment and independently with minimal supervision
  • Ability and willingness to travel between offices when necessary

 

Responsibilities for this position include, but are not limited to:

  • Overview:
    • Oversight of technology for attorneys, paralegals, and staff in a broad range of locations including the Lafayette, Indianapolis, Evansville, and Minneapolis offices
    • Respond to support request calls and emails during both office hours and off hours, and provide a variety of software and hardware end-user support, including mobile devices and peripherals
    • Assist with hardware and software research, recommendations and purchases, as well as the onboarding of staff in terms of technology 
  • Technical Support:
    • Produce and design document assembly/automation within software systems; generate documents by combining document templates with live data (Knowledge in HTML/PHP or programming languages a plus)
    • Collaborate with staff to conceptualize and develop custom workflows within software systems (Experience with Microsoft Dynamics a plus)
    • Develop custom reports within software systems
  • Desktop Support:
    • Install and fully prepare new computers for deployment consistently
    • Investigate, diagnose and resolve hardware, software, security and network problems
    • Manage technology-related vendors and consultants
    • Maintain inventories of computers, software licenses, and related supplies
    • Manage firm-wide data backups  
  • Documentation and Communication:
    • Produce required technology-related reports 
    • Inform staff of planned and unplanned IT infrastructure changes and events which may impact their productivity 


Gutwein Law offers a benefit package to eligible employees, which includes:

  • Salary and discretionary bonuses
  • 401K with employer contribution
  • Insurance plan, including health insurance, vision insurance, and group life insurance
  • Firm-wide training sessions
  • Modern, centrally located office space with paid parking
  • Health club membership reimbursement
  • Mobile phone plan reimbursement
  • Paid time off (PTO)
  • Remote working and flex time policies
  • Swag, parties, and other cultural initiatives