Human Resources Generalist

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care.

We Serve. We Grow. We Achieve.

COMPANY INFORMATION:

As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County.

We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease healthcare disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect."

BENEFITS:

• Highly competitive pay
• Excellent (cost effective) Health Insurance
  1. PPO or PPO High Deductible Plan with Health Savings Account (HSA)
• Vision & Dental Insurance
• Company paid Life & accidental death
• Company-paid long-term disability Insurance
• Voluntary life, accidental death, short-term disability, and other supplemental offerings
• Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)
• Paid Time Off (PTO)
• 8 Paid Holidays

POSITION SUMMARY:

Responsible for providing a high level of confidential administrative support to the Human Resources Manager/Director. Provides overall assistance to all employees relating to human resources functions from hire to retirement. Requires a thorough knowledge of Family Health Center's Policies as defined by the Employee Handbook. Exposed to a variety of confidential organizational and employee information and responsible for maintaining the confidentiality of the information.

Please note, the Flu vaccine is a minimum work requirement at the Family Health Center.

DUTIES AND RESPONSIBILITIES:

• Coaches and provides guidance to members of the management team as necessary in relation to employee discipline or other employee-related issues.
• Participates in the recruitment process for assigned client group by posting jobs as necessary on internal career site and various websites. Reviews resumes and forwards those applicants who meet minimum requirements to hiring supervisor.
• Conducts interviews for various positions and in some cases is the sole representative from HR in the interviewing process. Ability to make hiring recommendations.
• Provides support to Family Health Center departments by conducting reference checks and/or verification of employment for potential new employees as backup to departmental administrative personnel.
• Verifies references and performs necessary background checks on applicants. Extends offers as requested.
• Prepares offer letters and other correspondences as requested by the Human Resources Manager and/or Executive Director of Human Resources.
• Coordinates and participates in New Hire orientation ensuring timely presentations of Human Resources policies. Presents overview of benefits and other programs as directed.
• Responsible for maintaining accurate filing of: human resources departmental files, employee files and all other clerical/administration.
• Maintains accurate information within the payroll system to ensure critical records information is up to date.
• Assists as backup in maintaining employee benefit information and reconciling invoices to ensure appropriate changes are made for enrollment and termination of employees. Reviews reconciled invoices with Manager/Director of Human Resources prior to forwarding for payment to Accounting Department.
• Conducts benefit enrollment sessions with new employees and ensures timely enrollment into benefits plans. Updates benefit plans as necessary.
• Responsible for timely issuance and follow-up of related FMLA documents to those who qualify along with tracking FMLA time.
• Provides data entry of payroll-related documents and forwards to the Accounting Department for verification and processing. Files documents upon completion of payroll.
• Participates in administrative office coverage as necessary (Tier 2 coverage).
• Participates in professional development activities to keep current with human resources and administrative trends, practices, and productivity tools.
• Participates and attends company-wide and departmental meetings as required.
• Collaborates with HR Manager to conduct Open Enrollment, yearly. Updates benefit plan setup in HRIS as necessary. Communicates changes and presents updates to all benefits-eligible staff. Ensures timely enrollments and audits benefit carrier sites against HRIS and payroll deductions.
• Collaborates with Finance to ensure weekly deferral deductions for retirement plans are entered into the HRIS, PTO adjustments are entered timely, and payroll registers are reviewed.
• Completes requests for garnishments, leans, child support orders, and medical support orders.

TYPICAL WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee would encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet to moderate.

TYPICAL PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel. The position also requires the ability to talk and hear as required and communicate with people from various diverse backgrounds. The employee is frequently required to sit working at a desk on a PC. The employee is occasionally required to walk; reach with hands and arms; or stoop. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:

• • Associate's degree in Business with an emphasis in Human Resources or a related field required.
  • Bachelor's degree in Business with an emphasis in Human Resources, or a combination of education and experience is highly desired.
  • At least three-plus years of increasing responsibility in Human Resources.
  • Strong knowledge of ADP or similar HRIS is highly desired.

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.