Receptionist - State Farm Agent Team Member

2 months ago


Prineville, United States Mike Hornback - State Farm Agent Full time
Job DescriptionJob Description
This is an unlicensed full time position Monday to Friday 8am to 5pm. Looking for the perfect people person. This position will have the opportunity for growth and advancement in the future to become a licensed agent within my agency if so desired.

This position starts at $16/hr plus bonuses and commissions from setting appointments and other benchmarks. The right person can earn a lot more than $16/hr with the incentives we have in place.



RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office



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