Director Of Food And Beverage

2 hours ago

Boston, United States Gecko Hospitality Full time
Job DescriptionJob Description

We are seeking a Director of Food and Beverage to lead the newest private members club in downtown Boston. Our Director of Food and Beverage will deploy leadership for the Clubs food & beverage team, in collaboration with the Executive Director of Operations, they will drive the strategic direction of food and beverage functions, encompassing a combination of premium dining outlets, lounges, bars, and in-room delivery. Our Director of Food and Beverage is responsible for leading the entire food & beverage leadership team in achieving the operational and financial goals of each department; monitoring team and individual performance and maintaining facilities in accordance with the Clubs service standards and ensuring high member satisfaction and an exceptional experience for our members.


Our ideal candidate is a driven initiative-taker with an ambitious spirit who is enthusiastic about anything food & beverage, hospitality, people, talent development, team building, and people culture champion. They should have a demonstrated ability to think analytically about the business, keen financial acumen, excellent people leadership skills, an abundance of creativity, a desire to provide highly personalized services, a critical eye for detail, lofty expectations and standards, and question and improve proposed processes and initiatives.


Responsibilities

  • Provide leadership to create a culture and work environment based upon respect; provide opportunities for staff to learn, grow, and develop their abilities through training of employees and creating a positive, productive working environment.
  • Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and room quality, cleanliness, and sanitation.
  • Develop and implement a food & beverage strategy that aligns with organizational policies and goals.
  • Develop and recommend the annual budget, marketing plans, and objectives and manage within those approved plans.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented acceptably.
  • Develop and monitor the room yield strategy to ensure budgeted occupancy and ADR are met.
  • Review menus and analyze recipes to determine labor and overhead costs and assign prices to menu items.
  • Implement and maintain F&B marketing and other marketing activities and club programming initiatives.
  • Hire, train, empower, coach, and counsel, performance, and salary reviews.
  • Direct the implementation of the payroll, reports, forecasts, inventory, and budget for food and beverage operations.
  • Coordinate operations with other club departments to ensure efficient member service.
  • Implement procedures to increase member and employee satisfaction.
  • Understand all policies, procedures, standards, specifications, guidelines, and training programs.
  • Assume 100% responsibility for the quality of products served and services provided.
  • Perform purchasing and inventory responsibilities on a daily/weekly basis.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop the staff in all areas of managerial and professional development.
  • Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis.
  • Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the club, employees, and members
  • Assist in creating a dynamic menu for all outlets that evolves and changes regularly.
  • Investigate and resolve member complaints regarding food quality, service, or accommodation.


Qualifications

  • A minimum of 8 years of food and beverage management experience leading an independent or branded hotel/resort or private club is required.
  • At least eight (8+) years of experience in the direction and management of employees in a food & beverage environment.
  • Start/opening of hotels and restaurants experience preferred.
  • Service-oriented style with professional presentation skills.
  • Maintain lofty standards of personal appearance and grooming.
  • At least 3 years experience in a senior role in a food and beverage environment.
  • Experience successfully managing, driving, and developing teams.
  • A purposeful leader who is fearless about execution is creative, can champion a vision and roadmap, and is not afraid to dig into the details.
  • A strong collaborator who supports their team and embraces ownership, accountability, and responsibility for the teams work.
  • Excellent oral and written communication skills.
  • Meticulous, excellent prioritization, time management, organizational, and follow-up skills.
  • Demonstrated ability for process excellence and project management.
  • Experience implementing new F&B concepts.
  • Good financial acumen.
  • Basic understanding of Health and Safety, Food Hygiene, and Employment Legislation.
  • Open availability and flexibility to work according to the needs of the business.
  • Comfortable with WORD, PowerPoint, and Excel.
  • High School Diploma or equivalent required; bachelors degree in a related field preferred.


Benefits

  • Competitive Base Salary + Bonus
  • Medical, Dental, and Vision Insurance
  • 401K + Matching
  • Employee Assistance Program
  • Paid Time Off


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