Director of Food And Beverage
3 weeks ago
Our client is looking for an experienced Food and Beverage Manager to join their full-service, stay-hotel, restaurant and conference center in the Greater Boston / 495 area.
JOB SUMMARY
The Food and Beverage Director oversees all food and beverage operations at the hotel and conference center. This role requires a hands-on approach to ensure smooth operations, high-quality customer service, and profitable outcomes. You will be involved in everything from daily operations to staffing, inventory, budgeting, and customer satisfaction.
RESPONSIBILITIES
Operational Leadership
- Manage daily food and beverage operations, including the restaurant, bar, room service, and banquet/catering services.
- Work alongside staff to ensure high standards of service and cleanliness.
- Establish and enforce Standard Operating Procedures (SOPs) for all areas of food and beverage.
Staff Management
- Recruit, train, and supervise food and beverage staff, including servers, bartenders, cooks, and banquet personnel.
- Create work schedules to maintain adequate coverage while controlling labor costs.
- Provide hands-on support and guidance to staff, fostering a collaborative and efficient work environment.
Inventory and Supplies
- Oversee inventory management, ensuring adequate stock of food, beverages, and other supplies.
- Negotiate with suppliers for the best prices and quality.
- Conduct regular inventory checks and implement cost-control measures.
Customer Satisfaction
- Ensure exceptional customer service and interact with guests to address any concerns or feedback.
- Work with the team to create a welcoming and enjoyable dining experience for guests.
- Develop and implement strategies to improve customer satisfaction and increase repeat business.
Financial Management
- Develop and manage budgets for the food and beverage department.
- Monitor expenses and revenue, and implement strategies to achieve profitability goals.
- Collaborate with Sales and Marketing to promote food and beverage offerings and boost sales.
QUALIFICATIONS
- Several years of experience in food and beverage management, with a hands-on approach.
- Strong leadership and communication skills.
- Knowledge of food safety and sanitation regulations.
- Ability to work in a fast-paced environment and manage multiple tasks
About us:
ASAP Associates is New England's oldest and most established name in hospitality recruitment and consulting. We specialize in sourcing top-tier talent and providing strategic advisory services. Our team brings decades of combined expertise in hotel and restaurant management, and guest services excellence.
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