Current jobs related to Customer Success Manager - Scottsdale - Audience Republic
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States Reputation Full time{"title": "Customer Success Manager", "description": "Drive Business Growth with Our Customer Success Manager RoleAt Reputation, we're seeking a skilled Customer Success Manager to join our team. As a key player in our customer success journey, you'll be responsible for driving business growth by analyzing client objectives and industry trends to recommend...
-
Customer Success Manager
4 weeks ago
Scottsdale, United States Investorlift Full timeJob DescriptionJob DescriptionSalary: At Investorlift, the success of our clients is paramount to the continued success of our data driven SaaS platform, and every interaction with our clients will lead to a greater depth of understanding of the tools available to them to leverage the power of our platform. As a Customer Success Manager, you will be the...
-
Customer Success Manager
3 months ago
Scottsdale, United States Reputation.com Full timeWhy Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation is...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionAt PayPal, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute customer success plans to drive revenue growth...
-
Customer Success Manager
1 week ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionAt PayPal, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic relationships with our merchant partners.Key ResponsibilitiesDevelop and execute...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States Arcoro Full time{"title": "Customer Success Manager", "description": "About the RoleArcoro is seeking an experienced Customer Success Manager to join our rapidly growing team. As a key member of our CSM team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their overall account health, and promoting retention and...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionAt PayPal, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic relationships with key merchant organizations.Key ResponsibilitiesDevelop and execute customer success...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionAt PayPal, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strategic relationships with key leaders in merchant organizations.Key ResponsibilitiesUncover and address servicing roadblocks and mitigate escalations while identifying...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States Early Warning Services Full time{"title": "Customer Success Manager", "content": "About the RoleEarly Warning Services is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping them achieve their business goals.Key...
-
Customer Success Manager
2 months ago
Scottsdale, United States Arcoro Full timeWhy Arcoro? Want to make an impact? We do too. Come join our team of bridge builders. With full-time hybrid work (2 day minimum) in Scottsdale, Arizona, Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software. We are proud to offer an unmatched employee...
-
Customer Success Manager
2 weeks ago
Scottsdale, United States CDM Media Full timeCDM Media is an award-winning global B2B technology marketing, events and media firm that specializes in engagement with C-level executives. Our live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other custom marketing services let C-Level executives cut through the noise and get down to business. If you want to be a part...
-
Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States CDM Media Full time{"Key Responsibilities": "As a Customer Success Manager at CDM Media, you will be responsible for managing relationships with our event program sponsors and delegates. Your primary goal will be to deliver exceptional client experiences, ensuring their involvement in our events is seamless and successful.", "Key Tasks & Accountabilities": "Client champion,...
-
Customer Success Manager
4 months ago
Scottsdale, United States CDM Media USA Full timeJob DescriptionJob DescriptionSalary: CDM Media is an award-winning global B2B technology marketing, events and media firm that specializes in engagement with C-level executivesOur live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other custom marketing services let C-Level executives cut through the noise and get down to...
-
Senior Customer Success Manager
3 weeks ago
Scottsdale, Arizona, United States PayPal Holdings, Inc. Full timeThe Global Accounts Customer Success Manager at PayPal Holdings, Inc. plays a key role in the Global Merchant Services team, focusing on maintaining and strengthening relationships with key leaders in merchant organizations. They collaborate with Account Executives, Customers, Senior Technical Support, Retail, and Relationship Managers to drive business...
-
Senior Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States PayPal Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption, retention, and...
-
Senior Customer Success Manager
1 week ago
Scottsdale, Arizona, United States PayPal Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild...
-
Senior Customer Success Manager
3 weeks ago
Scottsdale, United States PayPal Holdings, Inc. Full timeThe Global Accounts Customer Success Manager (CSM) at PayPal plays a key role in the Global Merchant Services team, focusing on maintaining and strengthening relationships with key leaders in merchant organizations. They collaborate with Account Exec Manager, Customer, Senior, Technical Support, Retail, Relationship
-
Senior Customer Success Manager
1 week ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionThe Global Accounts Customer Success Manager at PayPal plays a pivotal role in the Global Merchant Services team, focusing on maintaining and strengthening relationships with key leaders in merchant organizations. This role collaborates with Account Executives to drive business, address strategic and product challenges, and prevent merchant...
-
Senior Customer Success Manager
3 days ago
Scottsdale, Arizona, United States PayPal Full timeDescriptionAt PayPal, we're committed to building an equitable and inclusive global economy. As a Senior Customer Success Manager, you'll play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Develop and execute customer success strategies to drive business growth and customer satisfaction.Collaborate with...
-
Senior Customer Success Manager
2 weeks ago
Scottsdale, Arizona, United States PayPal Full timeJob DescriptionThe Global Accounts Customer Success Manager at PayPal plays a pivotal role in the Global Merchant Services team, focusing on nurturing and strengthening relationships with key leaders in merchant organizations. This role collaborates with Account Executives to drive business growth, address strategic and product challenges, and prevent...
Customer Success Manager
3 months ago
Audience Republic is an all-in-one CRM & marketing platform for events & venues. Our customers are some of the largest names in the world — including events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RUFUS DU SOL, ODESZA, and Flume.
We are a fast growing technology startup in B2B SaaS, and have raised $12m in funding.
What will you do?
- Identify up-sell and cross sell opportunities and deliver against set renewal & expansion targets (North America and Europe)
- Manage a Book of Business end to end, from onboarding, engagement (3/6/9 month check ins), Success Reviews, WIPs and Renewals
- Range of customers - segment engagement based on high touch/low touch/strategic
- Preemptively identify customers that are at risk of churn and work on churn save
- Assist customers launch marketing campaigns and ensuring they are using best practices
- Ensure our customers are getting value from our platform and have a clear understanding of their pain points and KPI’s they are trying to achieve with Audience Republic.
✅ You are someone who
- Has at least 2 years experience in Customer Success for a SaaS company
- Has experience working in a startup environment
- Self Starter, Startup experience with a solution mindset. Each CSM runs their Book of Business as they would their own company.
- Experience in the music or events industry - would be nice to have but not a must
- Is based in East Coast Canada
Why you will love it here
- You will be part of building something BIG
- You’ll work with GREAT people who genuinely CARE about their work, want to be here, and are smart, motivated, driven and energized.
- What you work on every day makes a BIG IMPACT on the business and your role will be critical in the success of the company.
- Have the ability to contribute product ideas regardless of what team you are in.
- Big opportunity accelerate your career growth faster than almost anywhere else (if you want it and are willing to put in the work)
- Want to work in a high autonomy environment, and recognise that this also requires accountability and transparency on both sides.
How do we work?
- #Customer Obsessed - You'll be obsessed with our customer, becoming an expert on their problems and how to solve them. You'll be focused on contributing to an amazing experience for our customers.
- #Raise The Bar - You are always pushing the boundaries of what you are capable of. You'll be constantly improving and levelling up your skills.
- #Massive Impact - You think like an owner, and always focus on making an impact on collective goals, not just your own individual goals.
- #Hungry & Humble - You really want it, are resilient and tenacious. You have a strong work ethic, but also have the humility to receive feedback, or be open to new approaches.
remote work
