Technical Trainer

2 months ago

Salt Lake City, United States Nature's Bakery Full time
Job DescriptionJob Description

Position Overview: We are seeking a highly motivated and experienced Technical Trainer with a background in the food industry to join our team. The ideal candidate will have a strong instructional design background and extensive experience with the Alchemy Learning Management System. This role requires a passion for training and development, a keen eye for detail, and the ability to create and execute effective training programs tailored to the needs of our organization.

Responsibilities:

  • Develop, implement, and manage comprehensive training programs for employees within the food industry, covering topics such as food safety, hygiene, quality control, operational production and maintenance.
  • Collaborate with subject matter experts to identify training needs and develop learning objectives that align with organizational goals.
  • Learn positions that will be trained on and write technical documents (SOPs/WI) that explain how to conduct tasks needed for positions and update as needed.
  • Participate in manufacturing activities to understand process from firsthand perspective (includes line cleans/tear downs, maintenance or quality activities, general line operations, troubleshooting processes etc)
  • Do hands-on research and obtain necessary technical content from subject matter experts (SME)
  • Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences
  • Identify and own gaps in training content and materials that need updating to generate higher productivity and safety
  • Maintain SOP and policy document libraries and annual review process to ensure processes are up to date
  • Conduct audits on existing SOPs and optimize based on best practices. May be required to audit SOPs across all shifts to ensure all are followed consistently
  • Create OPLs for changes that need to be cascaded
  • Utilize instructional design principles to create engaging and interactive training materials, including presentations, e-learning modules, videos, and job aids.
  • Manage the administration of the Alchemy Learning Management System, including user management, content uploads, reporting, and troubleshooting technical issues.
  • Conduct training sessions for employees at all levels, both in-person and virtually, ensuring that training delivery is effective and engaging.
  • Assess and coach production team members on the production floor
  • Ensure training matrix for skills is up to date and training program is being managed effectively.
  • Evaluate the effectiveness of training programs through assessments, surveys, KPIs, and feedback mechanisms, and make recommendations for continuous improvement.
  • Provide recommendations for updates
  • Stay up-to-date with industry trends, best practices, and regulatory requirements related to training and development in the food industry.

Qualifications:

  • Bachelor's degree in Education, Instructional Design, Food Science, or a related field.
  • Minimum of 2 years of experience in training and development, preferably within the food industry.
  • Hands-on experience implementing and training operational processes
  • Ability to define problems, collect data, establish facts, and seek solutions
  • Ability to utilize all Microsoft Office products effectively and efficiently (formatting, copying and pasting)
  • Strong understanding of instructional design principles and adult learning theories.
  • Experience with the Alchemy Learning Management System or similar learning management systems.
  • Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
  • Proven ability to work independently and collaboratively in a fast-paced environment.
  • Detail-oriented with strong organizational and project management skills.
  • Certifications such as Certified Professional in Learning and Performance (CPLP) or Certified Food Safety Manager (CFSM) are a plus.

Your Career Journey At Nature's Bakery

As a young company, we have had the opportunity to shape, reinforce and live our five core company values daily:

  • Growth Minded. You are incessantly curious, you believe career development is journey built on experiences, feedback and personal growth
  • Solutions-Focused. You excel at both thinking and doing and have a track record of turning organizational objectives into actionable solutions
  • You thrive in environments where team members treat each other with respect and support one another, in fact you believe the best solutions emerge when you can engage in fact-based, low-ego discussions
  • Stronger Together. Working as a team towards a common goal, we thrive on collaboration because we believe each of us has a unique perspective to offer
  • "Doing the right thing" guides you, it is the compass that guides every decision and action you take

***

The duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and meet strategic objectives.

Nature's Bakery is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

***

Mars and its family of brands is committed to transparency and responsibility in how we handle the personal data entrusted to us by our customers and consumers. To learn more about our privacy policy please follow this link.

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