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Production Order Administrator

3 months ago

Hudson, United States Life is Good Full time
Job DescriptionJob Description

Hello, Optimist
Thanks for stopping by. We're curious about what made you decide to look for something new. We're hoping you want to step into a role where everyone counts on you every day; one where you'll make a big difference in the lives of your coworkers and get to help spread the power of optimism. Sound good? Read on. We want to know more about you.

We currently have these shifts open:
Weekend Shift 1: Saturday through Monday 5:30 AM - 5:30 PM

IMPORTANT DETAILS

  • This role is based on-site in Hudson, New Hampshire, in our new facility located just off Lowell Road
  • Our compensation strategy combines robust market data for companies our size and an innovative bonus program
  • We chose the questions on this application with great care. If you don't answer them, we’ll assume you're not serious about joining the team

YOUR OBJECTIVE

You ensure accurate, on-time wholesale and e-commerce order processing throughout all stages of SAP production workflow. You deliver outstanding support so the production team can maximize efficiency and effectiveness. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Coordinate wholesale production scheduling including:
    • Pulling
    • Printing
    • Picking/Packing
  • Successfully diagnose and resolve order issues, resulting in minimal disruption to production.
  • Effectively communicate to production art missing files and/or artwork problems that need to be fixed.
  • Communicate order issues with customer service on time, leading to optimal customer experience.
  • Work in concert with department leads in all stages of pre-press, on-press, and post-press SAP activities, ensuring their order processing issues are being resolved.
  • Clearly and effectively communicate with IT issues that need to be fixed, improved, and/or implemented.
  • Maintain a neat, organized, clean, and safe work environment.
  • Perform additional tasks as directed by management.

Requirements

YOUR EXPERIENCE AND QUALIFICATIONS

  • You effectively use the Microsoft Office suite of applications, especially Excel
  • You have advanced knowledge and can use that knowledge to complete work in SAP
  • You are organized and skilled at handling a variety of priorities at once
  • You meet your deadlines and help others meet theirs
  • You speak and write clearly, simply, and effectively
  • You are able to spend most of the time looking at a computer monitor and using a keyboard

YOUR PERSONAL ATTRIBUTES

  • You believe passionately in our mission and the Life is Good Superpowers
  • You are skilled and comfortable working independently and as part of a team of dynamic creative professionals
  • You set a great example for being service-minded and positive, especially during busy times
  • You display attention to detail despite distractions
  • You are organized and take the initiative to get things done right
  • You follow directions and help others do the same
  • You demonstrate a positive, optimistic attitude
  • You thrive in fast-paced, multi-tasking environment

YOU’LL KNOW YOU’RE SUCCESSFUL WHEN

  • You meet your annual goals and help others meet theirs
  • You are considered a cultural leader at Life is Good
  • You embody the Life is Good mission and Superpowers
  • The rest of the team enjoys working with you and counts on your support

Benefits

We’re located in beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space. We offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.