Service Manager

2 weeks ago


Seattle, United States NW Recruiting Partners Full time
Job DescriptionJob Description

Service Manager - Commercial Construction

Seattle, WA

Our client, a leading Commercial General Contractor, is looking for a Service Manager to join their employee-owned team, who will oversee small high-tech, biotech, life science, and higher ed projects. This company is highly regarded for their innovative and collaborative culture.

The Service Manager supervises customer interactions within the service department. This entails coordinating service and warranty projects, working closely with team members, setting up service protocols, and fostering customer relationships. Reporting to the Project Executive of the Special Projects Group, this role ensures efficient management of service operations.

Service Manager Responsibilities:

  • Coordinate and supervise all construction activities.
  • Establish and enforce service standards and procedures.
  • Provide timely estimates for client approval.
  • Coordinate manpower and invoicing for approved projects.
  • Support Service Technician team.
  • Conduct regular meetings and one-on-one sessions with service staff.
  • Assist technicians with on-site issues as necessary.
  • Ensure projects meet high-quality standards.
  • Attend warranty walks with project teams to build ongoing relationships.
  • Manage warranty calls and coordinate corrections.
  • Resolve customer concerns for satisfaction.
  • Enforce OSHA safety standards.
  • Provide feedback on workload, customer issues, and business matters.
  • Achieve budgeted gross margin.
  • Increase lead opportunities and client retention.
  • Continuously work to improve responsiveness and delivery times.
  • Update service methods for efficiency improvements.

Service Manager Qualifications:

  • 5+ years of construction experience.
  • Excellent communication skills with subcontractors and design teams.
  • Strong organizational skills and professionalism.
  • Ability to collaborate effectively with diverse teams.
  • Proficiency in delegating project tasks to team members.
  • Capacity to train and mentor project staff effectively.
  • Required training includes OSHA 30, CPR/First Aid, Safety, and other internal training.

Company Benefits:

  • Medical, Dental, and Vision insurance for employees
  • Unlimited PTO policy
  • 401K Plan with a 3-4% match
  • ESOP - Employee stock ownership program
  • Annual performance bonuses based on personal, company, and project performance

Compensation: $125K - $180K + discretionary bonus


  • Service Manager

    7 days ago


    Seattle, United States Windsor Property Management Company Full time

    Position at Windsor Communities Service Manager | The Whittaker - Seattle, WA - At Windsor Communities, its all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you Service Manager, Manager, Property Management, Customer Service, Retail

  • Service Manager

    6 days ago


    Seattle, United States Windsor Communities Full time

    Description Position at Windsor Communities Service Manager The Whittaker - Seattle, WA At Windsor Communities, it's all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job...

  • Project Manager

    3 weeks ago


    Seattle, United States Federal Acquisition Service Full time

    Summary As a Project Manager, you will serve as a technical point of contact for contractor supported projects for the Department of Defense (DoD) and/or civilian agencies. Location of position: These positions are in GSA, Office of Assisted Acquisition Services (AAS) Defense. The location of these positions will be determined upon selection in the...

  • Service Manager

    7 days ago


    Seattle, United States Windsor Communities Full time

    At Windsor Communities, it’s all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job well-done. Does this sound like you? Then you should bring your expertise and work ethic...


  • Seattle, United States Davis Door Service, Inc. Full time

    Job DescriptionJob DescriptionJob Description: Service TechnicianTrainee 1 $26 - $27Trainee 2 $27 - $29Technician 1 $29 - $33Technician 2 $32 - $37Technician 3 $36 - $45We are looking for both door service technicians with experience as well as applicants who are looking to train on the job and become full door technicians. If you are interested in a skilled...

  • Service Manager

    4 days ago


    Seattle, United States NR Consulting Full time

    Position - Service Manager Location -onsite - Renton, Washington (Seattle) (Day 1 onsite) Job Description: - •Experience in setting up Incident, Problem Change processes. •Understanding of Map Gap of processes between two organizations and setup a unified process •Has operational know how of executing this process. •Must be an ITIL certified with...


  • Seattle, United States NW Recruiting Partners Full time

    Service Manager - Commercial Construction Seattle, WA Our client, a leading Commercial General Contractor, is looking for a Service Manager to join their employee-owned team, who will oversee small high-tech, biotech, life science, and higher ed projects. This company is highly regarded for their innovative and collaborative culture. The Service Manager...

  • Service Manager

    2 weeks ago


    Seattle, United States NW Recruiting Partners Full time

    Job Description Job Description Service Manager - Commercial Construction Seattle, WA Our client, a leading Commercial General Contractor, is looking for a Service Manager to join their employee-owned team, who will oversee small high-tech, biotech, life science, and higher ed projects. This company is highly regarded for their innovative and collaborative...


  • Seattle, United States NW Recruiting Partners Full time

    Service Manager - Commercial ConstructionSeattle, WAOur client, a leading Commercial General Contractor, is looking for a Service Manager to join their employee-owned team, who will oversee small high-tech, biotech, life science, and higher ed projects. This company is highly regarded for their innovative and collaborative culture.The Service Manager...


  • Seattle, Washington, United States NW Recruiting Partners Full time

    Service Manager - Commercial ConstructionSeattle, WAOur client, a leading Commercial General Contractor, is looking for a Service Manager to join their employee-owned team, who will oversee small high-tech, biotech, life science, and higher ed projects. This company is highly regarded for their innovative and collaborative culture.The Service Manager...


  • Seattle, United States Hyatt Hotels Corporation Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This role leads other associates by coaching, giving direction and may include trai Guest Service, Guest, Manager, Service Manager, Retail


  • Seattle, United States Infoblox Full time

    Its an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazines Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower o Account Manager, Network Operations, Service, Manager, Marketing Manager, Sales, Retail, Technology

  • Tax Manager

    2 days ago


    Seattle, United States Andersen Tax Full time

    Tax Manager - Private Client Services ID 2024-6136 Job Locations US-WA-Seattle The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expeditio Tax Manager, Client Service, Manager, Tax, Private, Client

  • Service Manager

    5 days ago


    Seattle, United States Catholic Community Services of Western Washington Full time

    Full-time position starting at $28.16 - $31.33/hr (D. O. E) with COMPETITIVE BENEFITS INCLUDE:Medical, Dental, Vision, Life Insurance and Long-Term Disability. Health Savings Account and Flexible Spending Account. Generous PTO, paid sick time, 15 day Service Manager, Mental Health, Program Director, Property Manager, Manager, Internal, Healthcare

  • Senior Wealth Manager

    2 weeks ago


    Seattle, United States Laird Norton Wetherby Full time

    LOCATION: SEATTLE, WA The Senior Wealth Manager is dedicated to building and maintaining a trusted advisor relationship with each client. Services include comprehensive trust and estate planning, trust management, and wealth management for complex trust clients. This position is a senior member of our trust team and responsible for a variety of trust...


  • Seattle, United States AMP Payment Systems Full time

    Exciting Growth Opportunities Are you an accomplished sales expert with experience in merchant services? Are you seeking an opportunity to take your career to the next level and lead a team? We're looking for someone just like you! Even if you haven't directly dealt with merchant services but have a strong foundation in sales processes with a track record of...


  • Seattle, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionExciting Growth OpportunitiesAre you an accomplished sales expert with experience in merchant services? Are you seeking an opportunity to take your career to the next level and lead a team? We're looking for someone just like you! Even if you haven't directly dealt with merchant services but have a strong foundation in...


  • Seattle, United States Federal Acquisition Service Full time

    Summary As a Supervisory Contract Specialist, you will serve as an Acquisition Division Director under a designated Client Sector. Location of position:  Office of Assisted Acquisition Services (AAS), Acquisition and Procurement Center of Excellence (APEX) located within the states of: RI, MA, CO, UT, PA, NJ, FL, MD, VA, DC, AL, and OH We are...


  • Seattle, United States County of King Washington Full time

    Learn how Metro connects you with what matters King County Metro Transit has an exciting opportunity for a skilled people leader to become the Vehicle Maintenance (VM) Division's Fleet Services Section Manager. At this time, we are only accepting app Fleet, Manager, Maintenance, Vehicle, Continuous Improvement, Operations, Transportation


  • Seattle, Washington, United States American Airlines Full time

    On this page you can apply for Job vacancy: Customer Service Manager, Airport Customer Experience