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Employment Specialist PROS

1 month ago


New York, United States Goodwill Industries Of Greater New York Full time
Job DescriptionJob Description

Title: Employment Specialist

Location: Harlem PROS

Reports To: Program Director

The Harlem PROS is currently seeking a Employment Specialist to join the collaborative team that supports the clubhouse and its' members.

The Employment Specialist is responsible for supporting the clubhouse and the collective responsibilities of the daily functions of the clubhouse and its members. The Employment Specialist will provide support to the members by assisting members obtain gainful employment. The Employment Specialist will council members and identify their employment qualifications assisting with resume creation, application completion, interview skills. The Employment Specialist will also be responsible for building relationships with employers and highlighting the members' interest in employment along with Goodwill's Mission.

Responsibilities included but not limited to:

  • Foster an atmosphere of belief in all member’s ability to work
  • Complete Placement Manager training annually and fulfill placement manager responsibilities
  • Provide as much support as needed to assist members with employment goals - act as trainer, troubleshooter, bus trainer, follow-along support, benefits counselor, advocate and liaison with the employer for TE/SE position
  • Provide customer service to employer through relationship building and education
  • Attend, participate and facilitate employment meetings/celebration
  • Encourage members to break the cycle of TE through job development activities and support members seeking supported or independent employment
  • Assist with resume development, interview skills and job searches as necessary
  • Assist members with understanding how their benefits will be affected by working including SSDI, SSI. Food Stamps, Medicaid, SCLP, Section 8, etc. Employment staff will utilize onsite Benefits Specialists when needed.
  • Complete the Career Profile for all members interested in SE. The Profile will be updated with each new job experience
  • Responsible to assure that members have first contact with employer within 30 days of completion of career profile.
  • Discuss member’s preference for disclosure of psychiatric status to employers, including possible costs and benefits and specific information to be disclosed.
  • Develop employment objectives to be included in Independence Center’s Individual Plan.
  • Coordinate services with family and other providers including BJC Behavioral Health, physicians, therapists, case workers, Voc Rehab, and other agencies
  • Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the members staff are working with.
  • Build relationships with employers by conducting at least six employer contacts each week to learn about local businesses and employer needs, to talk about specific members and Independence Center’s employment programs.
  • Spends at least 65% or more of total work hours in the community engaging members, contacting employers for job development and providing follow-along supports.
  • Provides individualized follow-along supports to assist members in maintaining employment. Provides frequent face-to-face supports during the first month of a new job and at least monthly after working steadily.
  • Provides education and support to employers as agreed upon by the member – this may include negotiating job accommodations and follow-along contact with the employer.
  • Provides outreach as necessary to members who are disengaged including phone, job and home visits.
  • Function as a liaison with Vocational Rehabilitation.

Qualifications:

  • Undergraduate degree preferred but would consider an Associate’s degree with two years of experience as well as proven verbal and written skills.
  • Excellent organizational and communication skills, both written and verbal
  • Excellent computer literacy skills
  • Bilingual a plus


We hope you will consider joining the Goodwill NYNJ team in our journey to empower our communities and our internal team.