Sales & Lease Coordinator

Position: Sales & Lease Coordinator, Imaging Division

Department: Sales - Imaging Division

Supervises: N/A

Reports To: Sales Manager

Celebrating 40 years of innovation and service, Seminole Office Solutions stands as a leading Managed Technology Services Provider (MTSP) dedicated to enhancing efficiency, productivity, and security for local businesses across various industries since its establishment in 1984. Committed to proactive adaptation to emerging client needs, Seminole offers a diverse range of solutions, from managed IT services, cloud, security and VoIP phone solutions via their MSP division, dba SemTech IT Solutions, to business process automation solutions and imaging and print hardware.

We are seeking a motivated and detail-oriented Sales and Lease Coordinator to join our dynamic team. The Sales and Lease Coordinator will play a critical role in supporting the sales team by managing lease agreements, coordinating equipment installations, and providing exceptional customer service throughout the sales process. This position offers an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering superior service to our clients.

The following principles are representative of the ideals and behavior required of all SOS employees:

Our Core Values – Integrity, Respect, Responsibility, Innovation and Community are the backbone of our company. Seminole Office Solutions requires employees to adhere to high standards, avoiding any hint of dishonesty or misconduct. Professionalism, courtesy, good judgment, and aligning behavior with management support are always expected.

1. Lease Agreement Management:
   • Process lease agreements accurately and efficiently, ensuring all necessary documentation is completed in a timely manner.
   • Coordinate lease terms, pricing, and financing options with clients and internal stakeholders.
   • Maintain detailed records of lease vendors, agreements, and rates to ensure compliance with company policies and procedures.
2. Sales Support:
   • Assist sales representatives with data necessary for client quotes, proposals, and presentations.
   • Collaborate with the sales team to identify opportunities for upselling and cross-selling additional products and services.
   • Act as a liaison between sales representatives and clients to address any questions or concerns throughout the sales process.
3. Customer Service:
   • Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring overall satisfaction with our products and services.
   • Serve as the primary point of contact for clients regarding lease agreements, equipment installations, and ongoing support.
   • Proactively communicate with clients to provide updates on their lease agreements, equipment deliveries, and service requests.
4. Equipment Coordination:
   • Collaborate closely with the Delivery Coordinator and other team members to ensure the timely delivery, installation, and setup of copier equipment at client locations, facilitating a smooth transition with minimal disruption to their operations.
   • Collaborate with leasing companies and internal management to strategically procure or return lease devices in accordance with company policies and procedures.
   • Assist in scheduling equipment demonstrations for prospective clients.
5. Administrative Tasks:
   • Perform various administrative tasks such as data entry, filing, and maintaining customer records in CRM software.
   • Ensure the availability of sufficient equipment and relevant sales materials, including brochures and documents, as instructed, to support the needs of the sales team.
   • Maintain the organization and adequate supply of internal sales environment and associated devices to optimize the effectiveness and efficiency of the sales team.

QUALIFICATION & SKILL REQUIREMENTS

• Bachelor's degree in business administration, marketing, or related field preferred.
• Previous experience in sales support, customer service, or leasing administration is advantageous.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in Microsoft Office suite and experience with CRM software (e.g., Salesforce) is a plus.
• Detail-oriented with a high level of accuracy in data entry and documentation.
• Ability to work independently as well as part of a collaborative team environment.

BENEFITS

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career growth and advancement within the company.
• Ongoing training and professional development opportunities to enhance skills and knowledge in the industry.
• See provided Company Benefits Overview document for further information.