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Account Manager

2 months ago

Dallas, United States BuzzClan LLC Full time
Job DescriptionJob DescriptionJob Description

Job Title: Account Manager
Location: Dallas, TX (Onsite)
Duration: Full-Time
 

Job Description:

We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will have a strong background in client relationship management and excellent communication skills. As an Account Manager, you will be responsible for managing and nurturing relationships with our existing clients, ensuring their satisfaction, and identifying opportunities for growth.

Key Responsibilities:

Client Relationship Management:

  • Serve as the primary point of contact for a portfolio of existing clients.
  • Develop and maintain strong, long-term relationships with clients to foster loyalty and satisfaction.
  • Understand clients' needs, business goals, and challenges to provide tailored solutions.

Communication:

  • Maintain regular communication with clients through calls, emails, and meetings.
  • Prepare and present reports, proposals, and presentations to clients as needed.
  • Act as a liaison between clients and internal teams to ensure smooth project execution.

Account Growth:

  • Identify upsell and cross-sell opportunities to enhance client accounts.
  • Collaborate with the sales team to drive revenue growth within your client portfolio.
  • Monitor client satisfaction and address any issues or concerns promptly.

Project Management:

  • Oversee the delivery of products and services to ensure they meet client expectations.
  • Coordinate with internal teams to manage project timelines, deliverables, and budgets.
  • Track and report on account performance metrics.

 

Qualifications

Qualifications:

  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
  • Minimum 8 years of experience in account management, customer success, or a related field.
  • Proven track record of managing and growing client relationships.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to build and maintain relationships.
  • Ability to manage multiple accounts and projects simultaneously.
  • Proficiency in CRM software and Microsoft Office Suite.


Additional Information

All your information will be kept confidential according to EEO guidelines.