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SVP, Human Resources

4 months ago


Tampa, United States Zenith American Full time
Job DescriptionJob Description

Title: SVP, Human Resources Department: HR

Bargaining Unit: NBU Grade: N/A

Position Type: Exempt Hours per Week: 40


Position Summary

The SVP, Human Resources is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."


Key Duties and Responsibilities
  • Provides overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, labor and employee relations, compensation, and benefits.
  • Serves as a strategic partner to the CEO and executive leadership team, advising in building and establishing a comprehensive Human Resources strategy aligned with organizational culture to accelerate business.
  • Key support of executive team to navigate challenging people and organizational issues.
  • Develops and implement human resource plans that align with the overall mission and strategy of ZAS, resulting in innovative, best practices, and policies that will help build a high-performing culture of success, accountability, transparency, and collaboration.
  • Consults with business leadership to understand talent strengths and gaps; needs to develop workforce plans to drive employee engagement, retention, and performance.
  • Ensures that HR team is agile and can respond effectively to change in a positive manner and adjust business direction accordingly.
  • Identifies key performance indicators for the organization's human resources functions; assess the organizations success and market competitiveness based on these metrics.
  • Leads the organizations culture and employee experience initiatives, included employee engagement and activities.
  • Participates in the recruiting and selection process for leadership-level positions.
  • Responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.
  • Protects the interests of the company and its employee by ensuring compliance with all applicable laws and regulations.
  • Develops and manage the HR budget and other financial measures of the HR organization.
  • Performs other duties as assigned.

Minimum Qualifications
  • Bachelor's degree in human resources, strategic management, business administration, or a related field.
  • Labor Union negotiation experience
  • 10 years Human Resources/Employee Relations experience
  • 7 + years of management experience
  • Sound knowledge of labor laws and HR functions
  • Strong Leadership and interpersonal skills; ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization, both inside and outside the company.
  • Excellent problem solving and analytical skills.
  • Proficiency and experience with Microsoft Office Suite
  • Experience managing remote HR teams and processes across numerous geographical locations
  • Ability to meet deadlines in a fast-paced environment with changing priorities; professionally maintain composure and effectiveness under pressure and changing conditions.
  • Proven experience in coaching high-performing leadership teams

Preferred Qualifications
  • Master's degree in Human Resources
  • SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification.
  • Knowledge of the rights and obligations for the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations in a unionized workforce.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.


Working Conditions/Physical Effort
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Overnight business travel as necessary.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.


Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced SVP, Human Resources with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more


Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application.



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