Virtual Health System Administrator

1 week ago

Jacksonville, United States Aleknagik Technology Full time
Job DescriptionJob Description

Aleknagik Technology, LLC is seeking a Virtual Health System Administrator to support Naval Hospital Jacksonville.

Duties:

  • Responsible for the management of Wi-Fi network implemented for virtual video visits platform. Functions may include monitoring network capacity and performance; diagnosing and resolving network problems.
  • Administer & sustain current Virtual Video Solution (V3) until MHS enterprise V3 solution implementation; at which time administrator will be responsible for management of new V3 solutions to include account management creating & sustaining database
  • Responsible for the design, oversight, and administration of Mobile Device Management services to include Apple Business Management and Apple Care
  • Administration overhead: Maintain device/equipment such as iPhones, iPads, laptops, PCs, etc. in support of VH operations. Responsible for inventory, equipment deployment, device configuration, software installs, and all related IT functional tasks
  • Subject matter expert for Global Medical Carts configuration management and implementation; responsible for documenting and processing information of MHS GlobalMed Cart Dialysis Images
  • Conduct Day-to-day administration, configuration, operation, and customization of Global Med Cart systems
  • Manage and maintain Tele- Critical Care Bernoulli Clinical Surveillance solution or the new vendor equipment approved by DHADoD.
  • Ability to navigate Looker (Data repository) to obtain metrics & data, workload accounting, accountability, etc. to generate reports & presentations
  • Virtual Health web page management. Other duties as assigned relating to newly introduced virtual health modalities
  • Provides technical assistance to current and potential virtual health users to minimize disruptions of operations
  • Prepares a variety of program reports
  • Evaluates impacts of new technologies on current systems and policies. Assesses performance and effectiveness of new or substantially modified systems.
  • Serve as the primary contact for scheduling and providing Virtual Health training at NH Jacksonville.
  • Organize and provide initial and sustainment training for onsite providers, hospital staff, BHC clinics, remote users & patients; training to include registration, connecting to the Virtual Health platforms, scheduling, booking, template management in the virtual health platform and CHCS, system navigation, coding, and billing requirements for virtual health visits to ensure compliance
  • Participate in Virtual Health platform team planning sessions for the effective deployment of telehealth capabilities DoD wide.
  • Available to travel to sites within assigned parameters

Qualifications:

  • Bachelor's degree in Computer Science related field or

Five (5) years of System Administration experience.

  • Demonstrate effective and professional communication.
  • Ability to manage multiple tasks.
  • Certifications and education: Current CompTIA Security+ CE (enrolled in CEP) Certification. Possess knowledge of Electronic Medical Records (EMR's); Genesis, Essentris, HAIMS
  • Must meet at time of award all IA Training Level II requirements of the IA/Cyber Security Workforce Improvement program as outlined in DoD 8570.01-M. At time of award and maintain all certification and training requirements outlined in SECNAV 5239.2 for the Journeyman level of Specialty Area 45, System Administration.
  • US citizen, able to pass a government background investigation

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