Field Service Technician- DC area

3 months ago

Washington, United States Flowbird USA Full time
Job DescriptionJob Description

A Few Words About Flowbird America…

World leader in urban mobility, Flowbird America is the trusted partner of cities, private operators and public authorities in more than 5,000 cities and 80 countries. We are redefining mobility with a relentless desire to provide mobility as a service, through frictionless technology, focused on a carbon neutral future. The vision of our group is to make urban mobility greener and digital transformation easier for towns, cities and their users.

With almost 1,600 employees across the Group, we are proud to improve the daily lives of over 100 million people every week.

Join us in our quest for effortless

Scope:

The Field Service Technician position interfaces with our customers in the installation, repair and maintenance of their on and off street parking meters. They are the main point of service contact with assigned customers and ensure that products and services are promoted accordingly.

Responsibilities (not limited to the following):

  • Monitor assigned accounts for meter-generated events, warnings and alarms;
  • Provide excellent customer service and care of equipment to ensure customer satisfaction;
  • Technical troubleshooting, testing, installation, and software upgrade projects for meters and related systems, including support to other technicians and customers;
  • Resolve and complete customer service requests with limited supervision.
  • Serve as Flowbird’s subject matter expert and provide training and support to new customers and technicians as needed.
  • Promptly and professionally update all assigned support tickets with troubleshooting steps and resolution of any issues and parts replaced;
  • Schedule and conduct preventive maintenance on meters as required in each maintenance agreement;
  • Replace damaged decals and remove graffiti if found on meters;
  • Tag, log and track all parts that are replaced and installed into the meters;
  • Maintain parts inventory;
  • Clean and stock service vehicle daily;
  • Assist other technicians as needed in or outside your region;
  • Comply with all laws (including driving) and company policies, practices and procedures; and
  • Perform other duties as assigned to meet business needs.

Skills/Attributes:

  • Investigative nature, finding the root causes of failures;
  • Confident decision making abilities;
  • Working autonomously, escalating issues as necessary;
  • Above average computer skills; and
  • Excellent communication skills with all stakeholders.

Education/Experience:

  • Associate’s Degree or equivalent from technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience;
  • Experience working with 12v DC powered systems, wireless data modems and unattended payment terminals such as vending machines; and
  • Excellent verbal and written communication skill.

Physical Demands:

  • Moderate physical activity performing somewhat strenuous daily activities of a primarily production/technical nature;
  • Ability to stand, sit and walk for extended periods of time;
  • Ability to lift up to 75 pounds;
  • Exposed to various weather conditions (i.e., rain, sun, snow, wind, etc.);
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials; and
  • Operate a motor vehicle as required.

Travel Responsibilities:

  • Travel regularly to customer sites;
  • Occasional work and travel outside of the main geographical region of operation; and
  • Possess and maintain an unrestricted driver's license in good standing.

Salary: Hourly rate $23.00 - $26.00 per hour commensurate with experience and region + benefits


Our employees are offered a comprehensive benefit package after 30 days of employment. We offer medical, dental, vision; both a non-contributory and contributory plan, plus affordable voluntary benefits. In addition to all of that, we offer a 401k plan with company matching contributions, the company provides a life insurance policy, short term and long term disability and generous paid time off.

EEO Statement: Flowbird provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Field Services Engineer

    2 months ago

    Washington, United States RAITH AMERICA, INC Full time

    Raith is a dynamic global high-tech company offering exciting challenges. We seek intellectual, ambitious, and capable minds to enhance our 400-strong team and write the next chapters of our success story. Interested?  We are a leading developer of highly advanced micro- and nanofabrication equipment and solutions and are looking for talented professionals...

  • Field Services Engineer

    2 months ago

    Washington, United States RAITH AMERICA, INC Full time

    Raith is a dynamic global high-tech company offering exciting challenges. We seek intellectual, ambitious, and capable minds to enhance our 400-strong team and write the next chapters of our success story. Interested?  We are a leading developer of highly advanced micro- and nanofabrication equipment and solutions and are looking for talented professionals...

  • Field Service Technician

    1 day ago

    Washington, Washington, D.C., United States Cennox Full time

    Job Opportunity at CennoxJob Summary:Cennox is seeking a skilled Field Service Technician to join our expanding Field Services division. As a Field Service Technician, you will be responsible for servicing our customers by performing preventative maintenance, installation, and troubleshooting of financial equipment throughout the Washington, DC area.Key...

  • Field Service Technician

    3 months ago

    Washington, United States Bemana, LLC Full time

    Job DescriptionJob DescriptionBemana is helping a vertical manufacturer of paint booths and finishing equipment to find a Field Service Technician in the D.C. area to join their growing team!As a Field Service Technician you will provide outstanding customer service experience by installing, performing training & start-ups, responding to service calls,...

  • Experienced Eyelash Technician

    3 months ago

    Washington, United States DC Lash Bar Full time

    Job DescriptionJob DescriptionA DC Lash Bar Eyelash Technician is a certified DC Lash Bar technician who exceeds the company's service benchmarks and is qualified to offer a majority of DC Lash Bar eyelash and eyebrow-enhancing treatments. In addition to delivering quality results, the Technician is expected to be hospitable in all aspects of the...

  • Senior Utility Services Technician

    2 weeks ago

    Washington, United States DC Water Full time

    Job Overview This job description aims to provide a comprehensive overview of the key responsibilities and duties expected from the individual in this role. The incumbent may not be required to perform all tasks outlined and may be assigned additional work-related duties as necessary. This description does not constitute a contractual agreement between the...

  • Washington, DC

    1 month ago

    Washington, United States Talent Strategy Full time

    Job DescriptionJob DescriptionJob Title: Commercial Refrigeration Technician Location: Greater Washington DC and Surrounding Areas Pay: $25/hour - $45/hour Job Description: Service and maintain commercial refrigeration systems, including walk-in coolers, freezers, reach-ins, and small self-contained units. Conduct routine and preventive maintenance to ensure...

  • Van & Field Operations Specialist (DC)

    2 months ago

    Washington, United States Groombuggy Full time

    Job DescriptionJob DescriptionVan & Field Operations Specialist (Full Time - DC Area)Groombuggy is the premier mobile dog grooming company in the San Francisco Bay Area. We are growing rapidly. We are taking a Silicon Valley tech startup approach to the mobile dog grooming industry. We are proud of the work we do to create great jobs for dog groomers and...

  • Service Engineer

    3 months ago

    Washington, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionMRI of University Circle has partnered with a leading inkjet equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in Washington DC. This role will be remote, working from home. This role will provide installation, technical support, repair and...

  • Field Technician

    2 weeks ago

    Washington, United States Cennox Full time

    Job DescriptionJob Description APPLY HERE AND JOIN THE CENNOX FAMILY!EXPERIENCED FIELD TECHNICIANS NEEDED IN WASHINGTON, DCCennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox...

  • IT Field Technician

    2 weeks ago

    Washington, United States Brooksource Full time

    *IT Field Technician (September 16th start date)* *Location:* Washington DC *Rate:* $32/hr *Employment Type:* Short-Term 2 week Contract (80 hours of work) · Option to continue part-time work thereafter *Job Description:* Eight Eleven Group is seeking a motivated and skilled Deployment Technician to join our team in Washington DC and play a role in the...

  • IT Field Technician

    1 week ago

    Washington, United States Brooksource Full time

    *IT Field Technician (September 16th start date)* *Location:* Washington DC *Rate:* $32/hr *Employment Type:* Short-Term 2 week Contract (80 hours of work) Option to continue part-time work thereafter *Job Description:* Eight Eleven Group is seeking a motivated and skilled Deployment Technician to join our team in Washington DC and play a role in the...

  • Field Service Technician II

    5 days ago

    Washington, Washington, D.C., United States IGT Full time

    Job SummaryIGT, a leading provider of gaming solutions, is seeking a skilled Field Service Technician II to join their team in the Seattle area. As a key member of the casino services team, this individual will be responsible for delivering exceptional customer service and technical support for electronic gaming machines in Washington state.Key...

  • Field Service Technician

    6 days ago

    Washington, Washington, D.C., United States Hobart Service Full time

    Entry Level Field Service TechnicianFull-time positionFLSA Status: Non-ExemptCompany Overview:Hobart Service, a subsidiary of Illinois Tool Works, has been a leader in the industry for over a century, providing reliable Commercial Food Equipment Service Solutions. With a workforce of over 1,700 dedicated professionals across the nation, we pride ourselves on...

  • Field Leader- Metro DC Forestry Crew

    4 days ago

    Washington, United States Student Conservation Association Full time

    This workforce development program offers DC metro area high school students environmental education and hands-on experience in urban forestry. Topics include forest health, tree biology, citizen science, and tree preservation. Activities involve tre Leader, Crew Leader, Forest, Crew, Field, Environmental, Business Services

  • Busser - The Arcade Washington DC

    7 hours ago

    Washington, DC , USA, United States Ākēdo Washington DC Full time

    About Ākēdo Washington DCĀkēdo Washington DC is a high-end, intimate, and exclusive nightlife concept that showcases an array of DJ performances and talent, as well as invitation-only pop-up events. Our high-energy bar and lounge offers bespoke hand-crafted specialty cocktails and an extensive selection of Premium Champagne, Spirits, and rare...

  • Service Technician

    3 months ago

    Washington, United States Hobart Service Full time

    Entry Level Field Service Technician2000 14th St NW, Washington, DC 20009, USAFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued...

  • Installation Technician I- Washington DC Metro Area

    6 days ago

    Washington, United States Sentrillion Full time $20 - $22

    Job DescriptionJob DescriptionInstallation Technician I Washington DC Metro Area- Computer Security Systems Installation and ActivationSentrillion is seeking to hire a full-time Installation Technician I to join our deployment team. Are you a computer and systems technician who wants to be part of a fast-growing, family-oriented company that makes a...

  • General Manager at DC Holistic Wellness

    3 months ago

    Washington, United States DC Holistic Wellness Full time

    Job DescriptionJob DescriptionCannabliss in Washington, DC is looking for a General Manager to join our team. We are located at 4721 Sheriff Rd. NE in Deanwood. Our ideal candidate is self-driven, ambitious, motivated and engaged. YOU MUST BE FULLY VACCINATED to work in this Medical facility. You must have a valid Driver's License. You be able to pass a...

  • Lead Home Services Carpenter/Technician

    1 week ago

    Washington, United States Birdwatch Full time

    Birdwatch is an innovative home management and maintenance company, and we're seeking a skilled full-time Lead Services Carpenter/Technician to join us! Our one-of-a-kind service takes the hassle out of homeownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 13-year...