Administrative Assistant
1 month ago
SAFETY: All employees are required to conduct themselves in a safe manner at all times to ensure the safety of themselves, customers and the crew, as set forth in the Kind-Will Gutters, LLC Safety Manual. All employees must have a clear understanding of jobsite safety. Everyone is responsible for safety.
CAPABILITIES
- Arrive on time and ready to work
- Working knowledge of office technology- computers, MS Office, etc
- Ability to learn and accept feedback, positive and corrective
- Pleasant and courteous on the phone
- Be organized. Have good communication skills.
General Overview of Responsibilities:
- Filing, copying, faxing, correspondence, order supplies, etc.
- Assist colleagues: office staff and foreman.
- Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with. Answer any questions, paving the way for the estimator.
- Schedule estimate appointments.
- Send pre-appointment materials introducing company.
- Write time and date of estimate as a reminder for the customer. File lead sheets.
- After job is scheduled, send scheduling packets to customer. Request contract and/or monies, color selection, and lead info.
- Send Thank you for Referral gifts, and document.
- Update and maintain customer database.
- Process credit card payments.
- Type proposals and job scopes on occasion.
- Cost Accounting: Job Costing, Foreman Summary, and 50% Jobs.
- Marketing: research, trace, print, and mail Neighborhood Cards.
- Keep certain items stocked: Pens & Sticky Pads. Lead Books, Envelopes, Folders, CD-Roms, etc.Act in a timely manner on requests from other employees
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