Patient Access Representative

1 month ago

Houston, United States Deans Professional Services Full time
Job DescriptionJob Description

Dean’s Professional Services is now hiring a qualifiedPatient Access Representativeto work for a Hospital Facility in Houston, Texas. Must have at least one (1) year of Patient Access Representative experience in a hospital or medical business office setting.

English/Spanish Bilingual –Preferred


We are on a mission to create care that is more convenient and professional. With solutions that are value-based and patient-centered. To accomplish this, we are looking for individuals who share our sense of excellence and are ready to embrace new opportunities


ThePatient Access Representativeis responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.



Job Duties :

  • Obtains demographic, insurance, and financial information from patient or guarantor.
  • Enter information in computer systems with a high degree of accuracy.
  • May schedule patient appointments and enter required information into the computer system in an accurate and timely manner.
  • Explain all required forms to the patient or guarantor and obtain the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures.
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
  • Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  • Posts payments in the computer system and generates the appropriate patient receipts.
  • Communicates effectively and professionally with Physicians, Care Management, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
  • Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, and skills competency, supports department-based goals that contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Performs other duties as assigned.



Job Requirements:

  • High School Diploma – Required
  • 1+ year of experience in a hospital or medical business office setting.
  • English/Spanish Bilingual – Preferred
  • Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
  • Ability to multi-task.
  • Proficient typing/keyboarding skills.



Job Details:

  • Schedule: Monday – Friday 8:00 am – 5:30 pm
  • Starting at $15/hr.(based on experience) + benefits.
  • Full benefits – healthcare, dental, vision, 401k program.
  • Temp-to-Hire Opportunity


Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visitwww.deansprofessionalservices.com.

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