Community Relations Director

3 months ago

Vernon Hills, United States The Laurel at Vernon Hills Full time
Job DescriptionJob DescriptionDescription:

Are you looking to boost your career in the Senior Housing Industry. We are looking for someone with a positive and friendly attitude, excellent teamwork, and a love for seniors A Community Relations Director will spend significant time in the community nourishing and building leads developing referral sources and opportunities to share ONLIFE vision and mission with local families. If you believe this, is you, we'd love to meet you


Generous compensations/bonus offered for move ins


Empowering Lives, Inspiring Purpose: We envision a world where every individual discovers greater purpose and deep meaning through abundant opportunities and unwavering support, enhancing one's journey in life.


COMMUNITY RELATIONS DIRECTOR


Who are you:

The sales efforts and relationship building with potential residents and their families must be accomplished professionally, compassionately, and in collaboration with the Administrator to accomplish census goals.


What you will do:

  • Work the Contact Management System
  • Take new inquiry phone calls and complete Direct Inquiry (DI) sheet.
  • Conduct home visits with prospective residents and document activity on DI sheet. Expectations: Make 4-5 regular home visits per week with picture books and/or other giveaways.
  • Make 10-15 warm DI newsletter/cookie visits each month.
  • Make direct inquiry follow-up calls and document information on DI sheet.
  • Expectations: Make 8-10 phone contacts per day (totaling 160-200 per month.
  • Initiate follow-up letters and document activity on DI sheet.
  • Conduct marketing tours and complete DI sheet.
  • Schedule appointments for tours and/or lunches and document activity on DI sheet.
  • Complete daily and weekly sales reports for Administrator, Regional Sales
  • Manager and Regional Operations Manager.


Requirements:

What you bring:

  • Possess excellent sales and marketing skills.
  • Ability to relate to elderly people in a positive manner.
  • Ability to work with little or no supervision.
  • Must be accurate, dependable, and thorough in tasks.
  • Organizes and utilizes time appropriately. Sets priorities to accomplish assigned tasks.
  • Must be flexible with work schedule.
  • Demonstrates consistently pleasant demeanor and tone of voice, mature behavior and attitude in speech and action.
  • Supports the philosophy and approach to care used by the facility.
  • Abides by established policies and procedures of the facility.
  • Possess a high degree of interpersonal relationship skills and demonstrates the capability of relating to a variety of people and personalities.


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