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Produce Support Specialist

3 months ago

Chicago, United States Buyers Edge Platform, LLC Full time
Job DescriptionJob Description

Who are we?

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.
Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

The Buyer's Edge Platform Fresh Division is an entity comprised of Fresh Concepts, Produce Alliance, Fresh Alliance & Fresh Services with over 35 years of produce management solutions. The Fresh Division provides fresh produce category management services, procurement and contracting, national distribution, freight management, k-12 solutions, technology services, and food safety assurance to food service clients across North America, the Caribbean and beyond. The Fresh Division has a national footprint of over 125+ industry leading distributors in North America, and partnerships with the most premier grower shippers.

While we are accepting interest from remote applicants, preference will be given to candidates who can work a hybrid schedule (approximately 3 days in-office/week) based out of one of our offices in either Chicago or Bannockburn, IL while not traveling. This role will travel at least 50% of the time. We are unable to provide sponsorship for work authorization for this role.

Your impact:

The Produce Support Specialist is a vital, boots-on-the-ground position and is unique to us within the industry. This person needs to have a solutions-oriented approach and enjoy working as a team towards common goals. Extensive paid training is provided

  • Responsible for managing produce quality, service requirements, and distributor obligations for roughly 20 regionally assigned distributor partners and our client locations
  • Cultivate relationships with our distributor partners and work within our company's guiding principles while conducting client location visits and distributor business reviews
    • Client location visits include:
      • scoring product quality, storage and handling training
      • consulting on application and pack size recommendations
      • receiving feedback related to distributor service levels from client locations
      • client service evaluation reports share this scoring, feedback, and suggestions
  • Support client locations by responding to requests with service-oriented solutions
  • Take ownership of all tasks related to the distributors and clients you manage, support client locations by responding to requests for service-oriented solutions
  • Directly support our clients & account management team

About you:

  • Must be willing to travel at least 50% of the time to distributors and client locations in multiple states and in select instances, outside the continuous 48 states.
  • Valid and unrestricted driver's license required. Valid passport preferred.
  • A minimum of three years experience in Restaurants or the Food Service Industry is preferred.
  • Bachelor's degree or equivalent industry experience is required.
  • Must be curious to learn and apply critical thinking to a wide range of projects
  • Ability to articulate feedback and evaluation criteria in a prompt manner
  • Must be able to lift up to 30 pounds at select times

Don't meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.