Client Relations Associate

4 weeks ago


Henrietta, United States Rochester Promotions Firm Full time
Job DescriptionJob Description

At CH Promotions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Associate role was made for you  

Responsibilities of a Client Relations Associate: 

  • Establish and maintain long lasting business and client relationships 
  • Identify, troubleshoot, and provide clients resolutions to their issues and concerns 
  • Maintain open communication between our clients, their consumers, and our Client Relations Associate Team 
  • Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions 
  • Provide clients with an individualized purchasing experience and utmost customer service 
  • Coordinate with sales team to ensure process orders are completed and installation dates are set 
  • Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates 
  • Collaborate with fellow Client Relations Associates, and other Customer Service and Sales team members that all sales targets are met 

The Ideal Candidate as a Client Relations Associate: 

  • High School Diploma or equivalent certification required 
  • Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 
  • 1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred 
  • People-oriented and passionate about building relationships 
  • Charismatic and personable demeanor that transpires to fellow Client Relations Associates and other Customer Service team members 
  • Results driven and self-motivated to improve interpersonal skills 
  • Practices active listening and is empathetic to client’s concerns
  • Solution-oriented and takes initiative in resolving unexpected challenges

Powered by JazzHR

7scJ9ljgjp



  • West Henrietta, United States Paladin Consulting Full time

    Inbound phone queue in a call center environment or our inbound click-to-chat queue. Under a significant level of guidance and direction, provides customer service for one client product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with...


  • West Henrietta, United States Paladin Consulting Full time

    Inbound phone queue in a call center environment or our inbound click-to-chat queue. Under a significant level of guidance and direction, provides customer service for one client product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with...


  • West Henrietta, United States Paladin Consulting Full time

    Paladin Consulting is currently hiring a 401(k) Client Service Associate to join our team working onsite at our client's office located in West Henrietta, NY. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: 401(k) Client Service...


  • Henrietta, United States Rochester Promotions Firm Full time

    CH Promotions is a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Business Development Associate to forge impactful relationships with partners and improve prospective client volume. The Business Development Associate will build relationships and assist the sales team to gain new customers through customized business...


  • Henrietta, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions is a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Business Development Associate to forge impactful relationships with partners and improve prospective client volume. The Business Development Associate will build relationships and assist the sales team to gain new...

  • Service Associate

    1 week ago


    West Henrietta, United States US Tech Solutions Full time

    M-F 8-5pm during training (3 weeks) & then 9-5:30 after training Under a significant level of guidance and direction, provides customer service for one Company product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Company policies and...


  • Henrietta, United States Orkin Full time

    We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position...


  • Henrietta, United States Orkin Full time

    We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position...


  • Henrietta, United States Veterinary Practice Partners Full time

    Seeking an independent, compassionate Veterinarian to join our team! Why Ark Veterinary Hospital in Henrietta, NY? We're focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with...


  • Henrietta, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions is thriving as a business consulting and sales firm located in Rochester! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry level candidates to join our marketing and sales team as an...

  • Bank Teller

    1 week ago


    Henrietta, United States Five Star Bank Full time

    The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits...

  • Bank Teller

    1 day ago


    Henrietta, United States Five Star Bank Full time

    The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits...

  • Service Associate

    1 week ago


    West Henrietta, United States US Tech Solutions, Inc. Full time

    JOB DESCRIPTION Under a significant level of guidance and direction, provides customer service for *** retirement products in the 401(k) Client Service Center. Uses prescribed guidelines to ensure good customer relations are maintained and participant and client claims and complaints are resolved fairly, effectively, and in accordance with *** policies and...

  • Service Associate

    1 day ago


    West Henrietta, United States US Tech Solutions, Inc. Full time

    JOB DESCRIPTION Under a significant level of guidance and direction, provides customer service for *** retirement products in the 401(k) Client Service Center. Uses prescribed guidelines to ensure good customer relations are maintained and participant and client claims and complaints are resolved fairly, effectively, and in accordance with *** policies and...

  • Veterinarian (Relief)

    2 weeks ago


    Henrietta, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Summary of Job Purpose and Function The primary purpose and function of the Relief Veterinarian is to provide preventative care, diagnosis and treatment of diseases and injuries of...


  • Henrietta, United States Northern Star Medical Full time

    Job DescriptionJob Description We are seeking a Medical Assistant/Phlebotomist to join our team! The phlebotomist will draw blood for Lab test.Responsibilities:Be able to obtain basic vitals (i.e. height, weight, blood pressure check, EKG etc.)Phlebotomy skills preferred, but not required, be willing to undergo phlebotomy training if necessaryAssist in...

  • Warehouse Worker

    2 weeks ago


    Henrietta, United States Aerotek Full time

    **Aerotek is immediately interviewing and hiring for entry level warehouse associates in the greater Rochester area!****RESPONSIBILITIES**+ Unload trucks, trailers, containers of freight, counting products, compare to manifest to check all shipments for damage, infestation, or production code dates. Material handlers must report shortages, damages, and...

  • Marketing Assistant

    2 weeks ago


    Henrietta, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions is seeking a vibrant, energetic, and dedicated entry-level Marketing Assistant to join our growing team! Our firm is a staple in the Rochester area and was founded on the principles of excellent customer service and a dedication to providing our clients with the highest quality of marketing, sales, and advertising...


  • Henrietta, United States Tops Full time

    Job DescriptionStarting Rate $18.00/hr*Rates of pay are determined by previous experience and labor contract seniority*Our grocery aisles are the heart of each of our stores. We pride ourselves with providing our customers the best mix of national brands and private label brands at great prices. We also like to showcase our weekly specials with creative...


  • Henrietta, United States Tops Full time

    Job DescriptionStarting Rate $18.00/hr*Rates of pay are determined by previous experience and labor contract seniority*Our grocery aisles are the heart of each of our stores. We pride ourselves with providing our customers the best mix of national brands and private label brands at great prices. We also like to showcase our weekly specials with creative...