Client Services Associate

3 weeks ago


West Henrietta, United States Paladin Consulting Full time

Inbound phone queue in a call center environment or our inbound click-to-chat queue.

Under a significant level of guidance and direction, provides customer service for one client product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with client policies and procedures.

Responsibilities :

  • Delivers quality service to clients via phone, email, chat, and other avenues
  • Develops and maintains a basic working knowledge of a single client product
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Performs data input, maintaining strong prioritization and organization
  • Documents all interactions



  • West Henrietta, United States Paladin Consulting Full time

    Paladin Consulting is currently hiring a 401(k) Client Service Associate to join our team working onsite at our client's office located in West Henrietta, NY. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: 401(k) Client Service...

  • Service Associate

    2 weeks ago


    West Henrietta, United States US Tech Solutions Full time

    M-F 8-5pm during training (3 weeks) & then 9-5:30 after training Under a significant level of guidance and direction, provides customer service for one Company product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Company policies and...


  • West Harrison, United States SPS North America Inc Full time

    Job DetailsLevelEntryJob LocationWEWP - White Plains, NYPosition TypeFull TimeSalary Range$18.00 - $19.00 HourlyJob CategoryCustomer ServiceDescriptionJob Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.Job Overview:The Client Services...

  • Service Associate

    2 weeks ago


    West Henrietta, United States US Tech Solutions, Inc. Full time

    JOB DESCRIPTION Under a significant level of guidance and direction, provides customer service for *** retirement products in the 401(k) Client Service Center. Uses prescribed guidelines to ensure good customer relations are maintained and participant and client claims and complaints are resolved fairly, effectively, and in accordance with *** policies and...

  • Service Associate

    2 days ago


    West Henrietta, United States US Tech Solutions, Inc. Full time

    JOB DESCRIPTION Under a significant level of guidance and direction, provides customer service for *** retirement products in the 401(k) Client Service Center. Uses prescribed guidelines to ensure good customer relations are maintained and participant and client claims and complaints are resolved fairly, effectively, and in accordance with *** policies and...


  • Key West, United States Raymond James Financial, Inc. Full time

    **Description** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...


  • Key West, United States Raymond James Financial, Inc. Full time

    **Description** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...


  • West Harrison, United States Cairo Diagnostics Full time

    **Client Services Associate** **Position Summary**: **Essential Duties and Responsibilities **includes but not limited to the following. - Act as the point of contact between the laboratory and clients - Assist in all administrative functions of the laboratory - Undertake the tasks of receiving calls, routing correspondence, and scheduling specimen pickup...


  • West Hollywood, United States Dogpound Fitness, Inc. Full time

    Job descriptionDOGPOUND Client Services AssociateTHE FACE AND FRONTLINE OF DOGPOUND: the ultimate DOGPOUND Brand Ambassador, you are the first client experience and point of contact for DOGPOUND. Energetic, charismatic, authentic, thrives on a community, and works well in a team / family environment. Experienced, with an eagerness to grow and learn more....


  • West Memphis, United States Jackson Hewitt Full time

    At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our...


  • West Memphis, United States Jackson Hewitt Full time

    At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our...


  • West Palm Beach, United States SPS North America Inc Full time

    Job DetailsLevelExperiencedJob LocationEIMFL - West Palm Beach, FLPosition TypeFull TimeJob CategoryCustomer ServiceDescriptionJob Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.Job Overview:The Client Services Associate provides...


  • West Palm Beach, United States Gpac Full time

    Description: We are currently seeking a Client Service Associate to join our dynamic team. In this role, you will play a critical part in managing client accounts and relationships, ensuring seamless communication and service delivery.Responsibilities:Serve as the primary point of contact for assigned clients, addressing their inquiries and requests in a...


  • West Palm Beach, United States Gpac Full time

    Description: We are currently seeking a Client Service Associate to join our dynamic team. In this role, you will play a critical part in managing client accounts and relationships, ensuring seamless communication and service delivery.Responsibilities:Serve as the primary point of contact for assigned clients, addressing their inquiries and requests in a...


  • West Palm Beach, United States HighTower Advisors Full time

    Hightower's Story: Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its...


  • West Palm Beach, United States HighTower Advisors Full time

    Hightower's Story: Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its...


  • West Hartford, United States GG&E Wealth Management Advisors Full time

    Job DescriptionJob DescriptionLocal financial planning and wealth management firm looking to add a Client Services and Marketing Associate. Full-time salaried role with medical insurance and 401(k) with employer match.Client Service SupportSet up Annual Review appointments for both insurance and investment clientsArrange ZOOM meetingsManage the...


  • West Henrietta, United States US Tech Solutions Full time

    Role: Service Associate 401(k) Client Service Duration: 03 Months with possible extension/hire Pay Rate: $18/Hour Location: 1175 John Street, West Henrietta New York 14586 M-F 8-5pm during training (3 weeks) & then 9-530 after training JOB DESCRIPTION Under a significant level of guidance and direction, provides customer service for one client product....


  • West Deptford, United States Atlas Search Full time

    My client is an SEC-registered RIA with approx $500m AUM. They were founded in 2004 and built on the foundation of bridging contemporary and innovative financial planning and wealth management solutions with the very best in personal care. As the firm continues to expand and grow their AUM, they are looking to bring on a Financial Para Planner to use...


  • West Deptford, United States Atlas Search Full time

    My client is an SEC-registered RIA with approx $500m AUM. They were founded in 2004 and built on the foundation of bridging contemporary and innovative financial planning and wealth management solutions with the very best in personal care. As the firm continues to expand and grow their AUM, they are looking to bring on a Financial Para Planner to use...