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Radiology Front Desk Receptionist
3 months ago
Manhattan, NY
At New York Imaging (NYI), we're pioneering the future of diagnostic imaging. Our team of highly skilled radiologists and technologists across our network of advanced facilities are united in delivering unparalleled patient care. With the latest cutting-edge imaging technologies and a focus on interdisciplinary collaboration, we provide precise diagnostic solutions that illuminate the path to effective treatment. Join our innovative team and play a vital role in a patient's journey toward healing by ensuring accurate, timely results that drive better outcomes.
In this role, you will:
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining the reception area.
- Answer telephones; respond to inquiries; resolve issues; and schedule patient appointments.
- Collect co-pays and balance the total finances of the office daily.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- High School diploma with at least 1 year of experience.
- Bachelor’s Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Possession of typing and computer skills an asset.
- Strong customer service skills.
- Previous experience is an asset.
Full-time benefits include Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating days), and more
Visit our website at: nycancer.com and follow us on Facebook.
New York Imaging is an Equal Opportunity Employer.
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