Front Desk Receptionist

2 months ago


New York, United States CMAA Full time

**About the Club**

** Inwood Country Club**

50 Peppe Drive

Inwood, NY

Age of Club Number of Members Average Age of Members Club Ownership 121 -- -- Member-Owned Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales -- -- -- -- **Golf Facilities**

**Tennis Facilities**

* Hard courts

**Swimming Facilities**

* Indoor

**Dining Facilities**

* Casual Dining Room

* 9th Hole

* Outdoor Dining

Club is open 6 days per week, 9 months per year.

**About the Job**

**Date Posted**

2/24/2022 **Job Title**

Front Desk Receptionist **Job Type**

Full-time **Brief Job Description**

Club front desk receptionist tasked with providing superior, world class service to members and their guests when arriving at the Club or when calling the club for information.

**Candidate Qualifications**

The ideal candidate will have experience in customer service at a membership-based club, high end restaurant, luxury hotel/resort, or luxury retail environment. The ideal candidate will be personable, knowledgeable, attentive, efficient, loyal, dependable, be able to multi-task, and possess good judgement. The ideal candidate must be able to communicate clearly and quickly with members and guests (in person, on the phone and via e-mail) and be prepared to expeditiously serve them. Only candidates comfortable being of service to members of a club or in a luxury setting should apply for this job.

**Responsibilities of the clubs receptionist:**

* Greet members and guests with a high level of Hospitality and exemplify Inwood CCs standards of excellence.

* Attend departmental meetings & training as required.

* Keep Front Desk and entrance way neat and tidy at all times

* Assist with set up of events/parties in all areas of the Club when needed.

* Learn the clubs calendar, event menu and operating hours so that you may be knowledgeable when members/guests inquire.

* Contribute to the team as a productive member/associate.

* Resolve member/guest complaints or problems when possible or understand when to report such situations to Management if necessary.

* Perform additional duties as assigned by Management.

* Maintain an enthusiastic personality when engaging with members and guests being sure to remain positive and focused on members needs at all times.

* Availability to work Saturday & Sunday in April/May and Saturdays June September. Candidates with extended spring/summer travel scheduled should not apply.

**Date Position Available**

3/1/2022 **Other Benefits**

**To apply, contact:**

jim@inwoodcc.org



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