Employee Benefits Account Manager, NJ Large Group

4 weeks ago


Berkeley Heights, United States Savoy Associates Full time
Job DescriptionJob DescriptionSalary:

Are you a licensed insurance producer in the state of New Jersey seeking an exciting new opportunity? If so, we’d like to speak with you Savoy Associates is looking for a dedicated and experienced Account Manager to join its growing team

 

As an Account Manager at Savoy Associates, you will work to support our sales teams, build and maintain solid relationships with our client and carrier partners, and assist in the overall growth of our established and emerging markets


Responsibilities

Sales Team Support:

  • Present and participate in presentations to existing and prospective clients
  • Strategize on sales situations and facilitate solutions to complex problems
  • Assist in the overall growth of assigned market
  • Act as the internal expert on all carrier guidelines and procedures

New Business Opportunities and Retention of Book of Business:

  • Review, analyze and negotiate renewals with insurance carriers
  • Coordinate full RFP procedure with brokers and carriers. Identify cross sell opportunities; efficiently process self-funded underwriting with carriers; become familiar with broker preferences and sustain exceptional partner and carrier relationships
  • Develop and provide presentations to brokers/clients to meet their company’s objectives with respect to the structure of their Employee Benefit Program for all employees including executives and key personnel; present plan design alternatives, cost sharing alternatives and contribution strategies – all within budget targets
  • Attend/Conduct Client Open Enrollment meetings as needed
  • Depending on the size of the client, provide, monthly, quarterly and/or annual claim reports and analysis; address all relevant matters as well as applicable financial data in quarterly meetings; recap past performance issues and identify future objectives – negotiate with the carrier to secure these reports as necessary
  • Be the expert on all carrier products for all lines of coverage for the local markets; communicate internally and with the broker community regarding new product and procedural changes
  • Oversee all carrier submission and installation requirements; maintain submission tracker of all cases throughout the set-up process; ensure all carrier checklists and forms are saved in shared files and up to date
  • Provide weekly status updates to manager and bring attention to any anticipated issues or delays before they escalate
  • Ensure all new cases and renewal changes are entered in sales software timely and accurately; provide split forms when applicable

Service Support:

  • Handle account management service requests (corrections, claims, billing, plan changes, etc.)
  • Acquire expected time frames and set the proper expectations with brokers and vendors
  • Educate and train our broker partners on systems and processes; support brokers with client meetings
  • Other projects and assignments as necessary


Qualifications

  • BA/BS degree preferred but not required
  • 3+ years’ experience in group health insurance preferred
  • NJ health & life insurance producer license is required 
  • Demonstrated ability to work at high levels of productivity and quality
  • Strong interpersonal, verbal, and written communication skills
  • Customer focused attitude and skills to effectively resolve inquiries
  • Excellent Microsoft Office knowledge, specifically Excel and Outlook

 

We Offer

  • Flexible remote and/or hybrid working arrangement
  • Medical, dental, & vision coverage
  • Insurance coverage for the unexpected
  • 401(k) plan w/ match
  • Paid time off
  • Company culture/ wellness events


About Savoy

Savoy is a strategic partner specializing in consulting services. With more than 35 years’ experience, Savoy is a proudly independent boutique agency that provides a full suite of health and specialty benefits, individual health and life insurance, Medicare, a multichannel Contact Center, compliance and human resources services, technology, research, education, marketing, and other innovative solutions through its offices in Florida, New York, New Jersey, Pennsylvania, and Delaware.



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