Product Support Technician

1 week ago


Cortland, United States Glyph Technologies Full time
Job DescriptionJob Description
The Glyph Product Support Technician independently executes and/or oversees repairs to product returned for warranty service, handles product issues, recovering client data, shipping, and receiving of RMAs and any other duties as requested by management and/or required to maintain operation of the Glyph Service Department.

PRODUCT SUPPORT TECHNICIAN PRIMARY RESPONSIBILIITIES

- Troubleshoot and repair product returned via RMA.
- Recover/restore client data.
- Interact with Engineering and Product Development as requested, reporting on recurring product issues.
- Recommend new or revised service policies and procedures regarding handling warranty and non-warranty service matters.

KNOWLEDGE AND SKILL REQUIREMENTS
- Experience with audio recording and film editing environments (content creation applications, Pro Tools, Logic, Final Cut, Media Composer, proficiency in audio, video, and photography workflows) a major plus
- The ability to write code for data recovery and understanding Linux are both a major plus
- Familiar with Mac OS as well as Windows PC (Linux a plus). IT experience a major plus.
- Detail-oriented and ability to follow guidelines and instructions.
- Ability to multi-task and work with minimum supervision.
- Problem solving skills as well as an ability to prioritize work demands.
- Two years of college or equivalent post-high school computer education.
- Identifies opportunities and implements actions to continually reduce wasted time, money, and resources from assigned tasks.
- The ideal candidate must also have technical expertise in fixing and repairing computers and external hard drives. Versed in both Windows and Mac (Linux is a plus plus).



  • Cortland, United States Glyph Technologies Full time

    Job DescriptionJob Description The Glyph Product Support Technician independently executes and/or oversees repairs to product returned for warranty service, handles product issues, recovering client data, shipping, and receiving of RMAs and any other duties as requested by management and/or required to maintain operation of the Glyph Service...

  • PC Support Technician

    8 hours ago


    Cortland, United States J.M. Murray Center, Inc. Full time

    Job DescriptionJob DescriptionTemporary - PC Support Technician Job TitlePC SUPPORT TECHNICIANReports toIT MANAGERDirect ReportsNONEFLSA Status: NON-EXEMPTDSP Status: NOThis job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all...


  • Cortland, United States Armor Animal Health Full time

    Job DescriptionJob DescriptionUnder the guidance of the Professional Services Director or Pharmacist, the Certified Pharmacy Technician completes prescription order processing activities and performs pharmacy technician functions per regulations. Essential Duties and Responsibilities include the following. Other duties may be assigned.Able to verify patient...

  • Patient Care Tech

    19 hours ago


    Cortland, United States Guthrie Health Full time

    Position Summary: Provides general support tasks (clinical and non-clinical) for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including newborns, infants, children, adolescents, adults, and geriatrics. In addition the Patient Care Technician is responsible for venipuncture and...

  • Patient Care Tech

    Found in: Talent US C2 - 1 week ago


    Cortland, United States Guthrie Full time

    Position Summary: Provides general support tasks (clinical and non-clinical) for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including newborns, infants, children, adolescents, adults, and geriatrics. In addition the Patient Care Technician is responsible for venipuncture and...


  • Cortland, United States DDS Companies Full time

    Job DescriptionJob DescriptionConstruction Laborer – Gas Distribution (Prevailing Wage)About the DDS Companies: The DDS Companies is a reputable and dynamic organization that specializes in providing comprehensive infrastructure construction and engineering solutions. With a commitment to excellence, safety, and customer satisfaction, we consistently...


  • Cortland, United States Cortland Auxiliary Services Full time

    Tuesday - Friday 8:00am - 4:30pm, Saturday 7:00am - 3:30pm 40 hours. Take proper food and equipment temperatures. Prepares food from scratch on a large scale from a production sheet and standard recipe according to established food preparation procedures. Plans daily and weekly production tasks including defrosting, marinating, chopping, pre-cooking and...


  • Cortland, United States Guthrie Health Full time

    Position Summary: Provides input into assessing patient needs, designing treatment plans, delivery of patient care through the implementation of treatment programs and evaluation of patient responses to interventions and approaches. Functions as member of interdisciplinary team and is actively involved in group process. Education, License & Cert: * High...

  • Psychiatric Technician

    21 hours ago


    Cortland, United States Guthrie Health Full time

    Position Summary: Provides input into assessing patient needs, designing treatment plans, delivery of patient care through the implementation of treatment programs and evaluation of patient responses to interventions and approaches. Functions as member of interdisciplinary team and is actively involved in group process. Education, License & Cert: * High...

  • Operations Coordinator/Order Processor

    Found in: beBee S US - 8 hours ago


    Cortland, United States Express Employment Professionals Full time

    Top JobLocated in DeKalb, ILSalary: $20-$25.00/ hourOperations Coordinator/Order Processor | Dekalb, IL | $20-$25/Hour | Eval HireJob Title: Operations Coordinator/Order ProcessorLocation: DeKalb, ILHours: Monday - Friday, 8:00 AM - 5:00 PM (hours are flexible)Salary: $20-$25 per hour based on experienceJob Overview:We are seeking a diligent and...


  • Cortland, United States Guthrie Full time

    Position Summary: The Patient Safety Program Manager is responsible for guiding the facility’s patient safety activities that lead to the mitigation of risk to patients, staff and the organization. This includes the administration of the entity’s Patient Safety Evaluation System (PSES) for the purpose of collecting, managing, analyzing and protecting...

  • Hospitalist Opportunity in Cortland, NY

    Found in: beBee S US - 3 weeks ago


    Cortland, United States The Inline Group Full time

    Start Date: ASAPGuthrie Medical Group, P.C. - Full TimeEmployedNew Graduates Welcome to ApplyCall Schedule: Phone call only, shared amongst medical teamSign-On Bonus: $25000Compensation: Compensation is determined based on experience, with a salary of $340,000 annually, ranging upwards based on experience. -Productivity and quality bonuses available...

  • Retail Sales Consultant

    Found in: Lensa US P 2 C2 - 1 week ago


    Cortland, United States CareerBuilder Full time

    Retail Sales Consultant Job Details Job Location Cortland, OH - Cortland, OH Position Type Full-Time/Part-Time **Retail Sales Consultant** **Full Job Description** **Position Summary** True Network Solutions is looking for a passionate Retail Sales Consultant to fill out our in-store team. Part tech guru, part sales our team builds trust, explains services,...


  • Cortland, United States True Network Solutions Full time

    Retail Sales Consultant Job Details Job Location Cortland, OH - Cortland, OH Position Type Full-Time/Part-Time **Retail Sales Consultant** **Full Job Description** **Position Summary** True Network Solutions is looking for a passionate Retail Sales Consultant to fill out our in-store team. Part tech guru, part sales our team builds trust, explains services,...

  • Hospitalist Opportunity in Cortland, NY

    Found in: beBee jobs US - 1 week ago


    Cortland, United States The Inline Group Full time

    Start Date: ASAPGuthrie Medical Group, P.C. - Full TimeEmployedNew Graduates Welcome to ApplyCall Schedule: Phone call only, shared amongst medical teamSign-On Bonus: $25000Compensation: Compensation is determined based on experience, with a salary of $340,000 annually, ranging upwards based on experience.-Productivity and quality bonuses available Benefits:...

  • Project Engineer

    Found in: Resume Library US A2 - 1 week ago


    Cortland, New York, United States Pyrotek Full time

    Job Description The Project Engineer will execute engineering assignments with a high standard of engineering expertise and dedication. Oversee and participate in projects from initiation through assembly in the customer plant, including equipment planning, CADD design, overseeing manufacture, assisting in the preparation of customer manuals, and...

  • ENDOSCOPY TECHNICIAN

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Cortland, NY 13045, USA, United States Guthrie Health Full time

    Position Summary: Provides high quality care to assigned patients in accordance with nursing standards of care and practice under the supervision of a Registered Nurse. Maintains collaborative relationships with other nursing staff members, physicians and ancillary staff to provide this care. Assists in providing care to patients of all age groups in the...

  • PSYCHIATRIC TECHNICIAN

    Found in: Careerbuilder One Red US C2 - 4 days ago


    Cortland, NY 13045, USA, United States Guthrie Health Full time

    Position Summary: Provides input into assessing patient needs, designing treatment plans, delivery of patient care through the implementation of treatment programs and evaluation of patient responses to interventions and approaches. Functions as member of interdisciplinary team and is actively involved in group process.Education, License & Cert:* High School...

  • PSYCHIATRIC TECHNICIAN

    Found in: Careerbuilder One Red US C2 - 4 days ago


    Cortland, NY 13045, USA, United States Guthrie Health Full time

    Position Summary: Provides input into assessing patient needs, designing treatment plans, delivery of patient care through the implementation of treatment programs and evaluation of patient responses to interventions and approaches. Functions as member of interdisciplinary team and is actively involved in group process.Education, License & Cert: • High...

  • REGISTERED DIETITIAN

    Found in: Careerbuilder One Red US C2 - 4 days ago


    Cortland, NY 13045, USA, United States Guthrie Health Full time

    Position Summary:Provides, implements, and documents medical nutrition therapy assessments, and plans including education and evaluation to patients, residents, clients, and its affiliates, including community and contractual services. Maintains skill and knowledge to provide optimal nutrition care; educates/coordinates activities as a member of the health...