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Change Analyst
2 months ago
If you're looking for a position with a company that values innovation in all that we do, value-orientation in all choices and decisions, and has an employee-centric company focus, you've come to the right place. Simple Technology Solutions' motivated team members deliver remarkable solutions to our Federal Government clients every day. We are lifelong learners, value outcomes over busy-ness and cultivate collaboration over individual contributions.
Our in-depth experience helping government agencies in their installation, configuration, and optimization of leading Agile Software Development, DevOps, and Cloud Migration tools has led to rapid growth and an increased demand for our services. This growing team has an exciting startup feel, but we are not new to the game. As experienced government contractors, we are mentors, coaches, and thought leaders, who pride ourselves in sharing our knowledge and expertise with those growing within our organization.
A Little More About STS
You don't get named a "Best Place to Work" by the Washington Business Journal, receive the Washington Technology magazine's FAST50 status, and achieve Inc Magazine's "Inc 500" status just by 'talking the talk'. Our vision of excellence is aligned to our 'Techquity' (Tech-Equity) focus and drive. We understand that disparities and gaps in opportunities and earning potential exist for marginalized groups, such as people of color and women, in the IT industry. By leveraging the power, passion, and talent from this group we are able to deliver innovative GovCon IT solutions that exceed our customer's expectations.
Our team members are not just 'employees'; they're parents, friends, volunteers, artists, students, athletes, and all of the other things that make them whole people. The flexibility that STS offers allows them to balance their personal lives while providing the top-notch services our customers have come to depend on.
Additionally, the team benefits from our partnerships with AWS, Google, Microsoft and CloudBees – with access to improved knowledge and the opportunity to become a SME with one or more of our above partners. At Simple Technology Solutions, we don't see Team Member benefits as 'perks'. Taking care of the people who take care of us is the standard. Click our benefits infographic to learn more about our industry-leading options that attract and retain top talent. But don't just take our word for it, see what our current team members say about us on Glassdoor.
Simple Technology Solutions is a 8(a) HUBZone Company and we offer an annual $5,000 HUBZone bonus to team members that live in a qualified HUBZone and provide the required supporting documentation. To see if you could qualify for an annual HUBZone bonus, check out the HUBZone map HERE.
Simple Technology Solutions is looking for a Change Management Analyst to add to our team.
Quick Position Overview:
- US Citizenship is required – personnel with Permanent Resident (Green Cards) or Work Visas are not eligible for this position
- Bachelor's Degree is required
- Minimum of 5 years' position related experience is required
- Public Trust- Ability to obtain a DHS Public Trust Security Clearance
The Role:
We are looking for a Change Analyst supporting DHS Headquarters Change Management. In addition to required qualifications, applicant should have good written and verbal communication skills. The applicant must have information technology experience and extensive knowledge and experience with applying change management policy, processes, and procedures for implementation of system requirements and design specifications. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position.
LOCATION: Remote (must reside and perform all work within the United States)
WORK HOURS: This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern and periodic on-call responsibility
The Change Management Analyst at STS will:
- Support Change Management Boards and Project Teams through activities and deliverables such as implementation plans, project status reports, design documents, design validation, migration planning, service delivery guidance, and implementation support documents.
- Develop, maintain, update, and implement Change Management plans and procedures, control configuration baselines, participate in audits, and lead formal reviews of proposed Change Records.
- Submit and present proposed change requests to DHS systems or to project baselines to the Change Control Board (CCB), maintain a record of all submitted and approved changes, and maintain a schedule of deliverables showing both the scheduled and actual delivery dates.
- Support Change Management / Change Enablement modernization projects as directed by the DCCO program.
Education and Experience:
Required
- Bachelor's degree and 5 years' experience or Master's degree and 3 years experience of high school diploma/equivalent and 8 years relevant experience
- Experience leading and collaborating with technical teams of diverse IT related skill sets
- Experience facilitating Change Control Board Meetings
- Extensive knowledge and understanding of cloud and change requests in Government environments.
- Experience overseeing, documenting and updated the change management process.
- Exemplary communication, analytical skills, and technical knowledge across the client environment.
- Ability to produce concise and clear technical documentation.
- Ability to speak in front of client and leadership
- Ability to interface with new clients
- Ability to resolve conflict without impact to relationships of support teams and Client
- Information technology experience in computer analysis, cloud analysis, integration, infrastructure, engineering, programming, or change management.
- Experience using ServiceNow or other ITSM tools
- Must be able to work the hours of 8am-5pm Eastern Time regardless of your home location
Preferred Experience
- Experience with DHS change management processes
- Experience generating report
- Ability to produce reports using Microsoft Office tool set to include: Excel, Word, PowerPoint, Access a plus
- Ability to identify trends and document impact leading to improvements
Required Certifications
- None
Preferred Certifications
- ITIL Certification
Wondering if you may qualify for a Government Security Clearance? Click HERE to find 5 questions you should ask yourself before applying for a job requiring a clearance
Simple Technology Solutions, Inc. (STS) requires all team members to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved by STS. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination OR apply for a religious/medical accommodation OR show proof of state exemption prior to the first day of employment. Failure to meet these requirements may affect your employment eligibility with STS.STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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