Customer Service Rep
2 weeks ago
Pay 23-25/hr
Job Overview
The Customer Service Representative (CSR) is responsible for managing relationships with new and existing customers, acting as the primary contact for customer questions and support. The CSR will be responsible for providing administrative and operational assistance to the sales team, managing customer inquiries and communications, and coordinating with various departments within the company. The CSRs attention to detail, excellent communication skills, and ability to multitask will contribute to the overall success of our ESOP company. We are strongly seeking a CSR who is bi-lingual in Spanish/English.
Principal Responsibilities:
- Act as the account and customer service representative as assigned by the Customer Service Manager.
- Assist the sales team in managing customer inquiries, orders, and quotations for specific identified customers.
- Act as liaison between sales/customer and internal departments (estimating, pre-press, purchasing, technical and production), communicating customer requirements and requests in an accurate and timely manner.
- Ensure timely and accurate order processing.
- Handle incoming calls and emails from customers, addressing their queries, providing product information, and resolving issues promptly.
- Maintain relationships, gather feedback, and follow up with customers to ensure customer satisfaction.
- Work with sales and technical team to ensure projects are completed in a timely manner and communicate outcomes to sales team and/or customer when necessary.
- Collaborate with the finance department to ensure accurate and timely processing of sales orders, invoices, and payments.
- Other duties as assigned.
Qualifications:
- High school diploma or general education degree (GED); bachelor's degree in marketing or business a plus.
- Two (2) to three (3) years of related sales or customer service experience or training; experience in the printing field a plus.
- Bi-lingual in Spanish is highly desired.
- Proven experience in a customer support or administrative role, preferably in the label printing industry.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams.
- Strong organizational and time management abilities, with the capacity to handle multiple tasks and prioritize effectively.
- Proficient in using business system software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Detail-oriented with a focus on accuracy in data entry and documentation.
- Knowledge of printing processes, materials, and industry terminology is required.
- Ability to work independently as well as in a team-oriented environment
Beneficial Talent Source is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or becoming an employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
#LI-BH1
-
Professional Services Director
4 weeks ago
Blank, United States The Talent Source Inc Full timeJob DescriptionJob DescriptionThe Talent Source is pleased to partner with a global IT Solutions and Services leader in the Enterprise space that enables some of the world's largest companies to modernize in place with a hybrid cloud strategy, so they don't need to re-platform or re-build from the ground up. This Senior Director will be responsible...
-
Blank, United States The Talent Source Inc Full timeJob DescriptionJob DescriptionAs the Senior Director Professional Services Strategy, you will be a strategic partner to the Vice President, Customer Solutions Engineering in shaping the transformation of a >1B + software services business, driving higher levels of customer success, and revenue growth. This role is a critical leadership position that requires...
-
Outside Sales
6 days ago
Blank, United States West Coast Careers Full timeJob DescriptionJob DescriptionPositions available in New York, New Jersey & Philadephia.Join a dynamic and agile chemical distributor that boasts a vast international network, providing diverse manufacturers across the United States with a competitive edge in navigating the complexities of the chemical industry. Our client is committed to staying ahead of...
-
Copywriter
1 week ago
Blank, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Copywriter. This role is Remote.The Main Responsibilities of a person are:Partner cross-functionally with our Operations, Customer Success, Product, Self-Service and Automation, and Quality Assurance teams to eliminate customer friction, improve first-contact resolution, and reduce OpEx...
-
Product Manager
6 days ago
Blank, United States Management Recruiters of Tallahassee Full timeJob DescriptionJob DescriptionThe CompanyOur client is a leading component supplier across various industrial end markets and applications with US, Mexico, and Canada production facilities. The Company primarily designs and manufactures extruded plastic (commodity to high-performance) tubes and profiles through an expansive twelve-site footprint and...
-
Regional Sales Manager
5 days ago
Blank, United States Enhance Recruiting Full timeJob DescriptionJob DescriptionSUMMARYWe are seeking a Regional Sales Manager to cover TX, NM, CO, OK, AR, LA, and MS. This is a REMOTE opportunity with 60-70 % travel. Primary responsibility is to oversee and manage the sales activities of manufacturer representatives within a specific geographical region and manage assigned key accounts....
-
Blank, United States United Global Technologies Full timeJob DescriptionJob DescriptionUS CITIZEN 100% REMOTENo subs No sponsorshipSCCM and Intune (need experience in both)As an MECM/Intune SME, you will be responsible for providing support as well as end-to-end guidance, solution architecture, best practices for MECM/Intune.This includes Windows 11 Upgrade for large enterprise environments, Windows10/11imaging,...
-
SALES EXECUTIVE
5 days ago
Blank, United States Windermere Executive Search and Recruitment Full timeJob DescriptionJob DescriptionDescriptionSales ExecutiveLocation: GAPosition SummaryFocused primarily on growing sales in this account (other surrounding mills) and supporting existing business and customers. This position is critical to supporting the customer base of the region while actively focused on providing value to the customer and increase profits...
-
SALES EXECUTIVE
5 days ago
Blank, United States Windermere Executive Search and Recruitment Full timeJob DescriptionJob DescriptionDescriptionSales ExecutiveLocation: VAPosition SummaryFocused primarily on growing sales in this account (other surrounding mills) and supporting existing business and customers. This position is critical to supporting the customer base of the region while actively focused on providing value to the customer and increase profits...
-
Senior Implementation Specialist
2 months ago
Blank, United States Catapult Solutions Group Full timeJob DescriptionJob DescriptionMust be in Texas or the MidwestTop Secret Clearance RequiredPay: $80/hrJOB DESCRIPTION:We have an outstanding career opportunity for a successful Senior Implementation Specialist to be a part of our professional services organization and will report directly to the regional Professional Services Leader. This new member will...
-
Cannabis Sales
5 days ago
Blank, United States West Coast Careers Full timeJob DescriptionJob DescriptionOur client is a leading supplier of high-quality hardware and packaging materials for the cannabis industry. They are committed to providing innovative and reliable solutions to meet the unique needs of our clients in the rapidly growing cannabis market. Their team is dedicated to delivering exceptional service and products that...
-
Student Success Coach
2 weeks ago
Blank, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Student Success Coach. This role is Remote.The Main Responsibilities of a person are:• Support enrollment, student development, and retention services while ensuring a quality learning experience. • Manage a group of assigned students and coach each through their degree program, through...
-
Student Success Coach
1 week ago
Blank, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Student Success Coach. This role is Remote.The Main Responsibilities of a person are:• Support enrollment, student development, and retention services while ensuring a quality learning experience. • Manage a group of assigned students and coach each through their degree program, through...
-
Commercial Lines Account Manager
6 days ago
Blank, United States firstPRO Full timeJob DescriptionJob DescriptionWe are looking for a Commercial Insurance Account Manager to join Coverdash's Commercial Risk Unit. As an Account Manager, you'll be responsible for managing and building small and mid-commercial accounts, providing rate and quote for new business leads, scaling a team of in-house insurance producers, managing customer...
-
Tank Inspector
3 days ago
Blank, United States Advastar, Inc Full timeJob DescriptionJob DescriptionDIRECT HIRE | REMOTE, TRAVEL | TANK INSPECTOROur Client is seeking a Tank Inspector with experience in tank-related inspections. The primary responsibility of the Tank Inspector is to perform onsite evaluations of customer's tank assets, develop and communicate written reports, work with estimators, construction...
-
Application Engineer
4 weeks ago
Blank, United States Wright Technical Services Full timeJob DescriptionJob DescriptionWright Technical Services is currently supporting a Fortune 500 client in their search for an experienced Application Engineer. This is a fully remote role that requires a strong background in the engineering of turn-key automation solutions with experience across multiple industries. The ideal candidate must have practical...
-
Application Engineer
1 day ago
Blank, United States Wright Technical Services Full timeJob DescriptionJob DescriptionWright Technical Services is currently supporting a Fortune 500 client in their search for an experienced Application Engineer. This is a fully remote role that requires a strong background in the engineering of turn-key automation solutions with experience across multiple industries. The ideal candidate must have practical...
-
Blank, United States United Global Technologies Full timeJob DescriptionJob DescriptionWe are seeking a talented ServiceNow Architect with a specialization in the Information Risk Management (IRM) module to join our dynamic team. The ideal candidate will have extensive experience in custom architecture within the ServiceNow platform and a proven track record of guiding transformation initiatives. This role offers...
-
Blank, United States United Global Technologies Full timeJob DescriptionJob DescriptionWe are seeking a talented ServiceNow Architect with a specialization in the Information Risk Management (IRM) module to join our dynamic team. The ideal candidate will have extensive experience in custom architecture within the ServiceNow platform and a proven track record of guiding transformation initiatives. This role offers...
-
Azure Cloud Application Architect
1 month ago
Blank, United States Cordova Full timeJob DescriptionJob DescriptionFrom the Cloud to Customers, Can You Bring the Answers? Azure Cloud Application ArchitectOur client is seeking an Azure Cloud Application Architect to design, develop, and deploy secure and innovative cloud solutions on Microsoft Azure. The right candidate will leverage your expertise in cloud and on-premises applications to...