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Houston, Texas, United States Phoenix Metals Full timePosition OverviewPhoenix Metals Company is a leading distributor in the metals sector, operating 17 locations nationwide as a subsidiary of Reliance Inc., a prominent Fortune 500 company.ROLE SUMMARYThe Branch Manager is tasked with managing the daily functions of the branch, ensuring outstanding customer engagement, and meeting financial goals. This...
![Supply Technologies](https://media.trabajo.org/img/noimg.jpg)
Branch Manager
3 months ago
We are hiring at Southern Fasteners & Supply, a subsidiary of Supply Technologies, specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.
Job Summary:
We are seeking a talented Branch Operation Manager to join our team. The Branch Operations Manager is responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service. This also ensures that the branch office has all the tools and infrastructure needed to keep it in working order. In this position, you will report to the Director, Branch Operations.
Responsibilities:
- Utilize fastener industry knowledge to source products and provide timely quotes to customers.
- Enter orders into ERP system and work with purchasing to ensure product is available to customers on time.
- Promote and sell Southern Fasteners products and services.
- Assist warehouse with receiving, inspecting, pulling, packing, and delivering orders as needed.
- Meet all customer requirements and resolve any corrective action.
- Maintains a professional and courteous relationship with customers and work team.
- Identify, quantify, and maintain the necessary manning levels budgeted under the branch or branches you manage.
- Able to interview, hire, train and discipline personnel with continuous motivation and professional development for your employees.
- Provide yearly performance appraisals with branch personnel by conducting face to face meetings to review each performance objectives.
- Adhere to the Safety programs, housekeeping and security responsibilities set forth by senior management.
Must Haves:
- 3+ years’ experience in Branch Operations
- 3+ years of fastener or related MRO industry experience.
- Extensive knowledge of fasteners and fastener sources.
- 3+ years’ experience in Branch Operations
- Bachelor's degree or equivalent experience
- Excellent communication skills.
- Must be a self-starter who takes initiative.
- Microsoft Excel skills are a plus.
WE Value:
- Excellent decision-making and problem-solving abilities.
- Organization – Ensuring both individually and departmentally, that goals are identified and communicated, and the correct levels of resources are applied to accomplish what is required. Rebalancing resources based on priorities.
- Strategic ability – Prioritize where the team can get the best return from their time. Aligning strategy to the overall objectives of the business.
- Representation- A balance between representing the function and the overall needs of the business.
- Presentation – Ability to professionally present internally and externally to customers the value proposition of the company and communicate win/win opportunities.
Southern Fasteners / Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
- Pension Plan
Work Location: On Site