Marketing Operations Manager

2 weeks ago

New York, United States Paradigm Full time
Job DescriptionJob Description

Paradigm is a legal-industry leader in cloud-based software with three practice management platforms – PracticePanther, Bill4Time, and MerusCase – as well as epayments (Headnote) and accounting (TrustBooks) solutions.

We are looking for a passionate, analytical, and creative Marketing Operations Manager to further accelerate our growth. You'll be at the heart of our marketing efforts, working to define and own the strategy, processes, metrics, and technology that will enable our organization to target the right buyers, generate high-quality leads, and help move them down the funnel. You will own, administer and build upon our existing websites and marketing technology stack to both scale and optimize our marketing efforts. You'll own the Salesforce instances for Paradigm's suite of products, overseeing the maintenance and optimization of Salesforce configurations, integrations, and reporting. This role is highly strategic, analytical and data-oriented and is suited for someone unafraid to work in a rapidly growing startup environment. We're looking for someone to shape the future of our marketing operations strategy and grow their career as Paradigm continues to expand.

The Marketing Operations Manager will function as an integral part of Paradigm's Marketing team and will report directly to Paradigm's Sr. Marketing Manager. This role is fully remote.

Responsibilities
  • Own, administer, optimize, and build upon our websites, Salesforce, and marketing automation tool stack
  • Own the day-to-day configuration, support, maintenance, and improvement of our Salesforce instances and integrations—managing user roles, profiles, object modeling, page layout design, workflows, and rule logic
  • Build and refine the metric tracking / reporting infrastructure (e.g., Salesforce, Google Analytics, Mailchimp) in order to translate data into actionable insights that inform broader marketing efforts
  • Establish, configure, maintain, and continuously improve our Salesforce integrations with third party applications
  • Develop a strategic roadmap for site optimization and marketing automation improvement, including testing and implementation of new marketing tools
  • Optimize lead to cash workflow efficiency related to Marketing and Sales transactions to and from Salesforce and integrated business applications (e.g., Drift, Intercom), and proactively integrating and syncing martech tools
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing, and oversee data quality and hygiene, and troubleshooting
  • Managing internal support requests for Salesforce and related integrations from Sales, Marketing, and Customer Success, while cultivating a positive support experience
  • Maintain marketing automation best practices including list management, optimization, data quality and hygiene, data syncing logic, and troubleshooting

Experience

  • 3+ years of experience in in a fast-paced, demand generation focused marketing organization, ideally at a SaaS company
  • Proven experience with Salesforce Classic and Lightning (Salesforce certification preferred)
  • Experience in website administration and various CMS applications (e.g. Instapage, Wordpress, etc.)
  • Applicable knowledge of HTML5, CSS3, JavaScript, jQuery preferred
  • Advanced understanding and use of Google Tag Manager
  • Experience integrating Salesforce with other third-party applications such as Zendesk, Intercom, Mailchimp, ActiveCampaign, HubSpot, Zapier, and Marketo
  • Google Analytics, Salesforce, and HubSpot experience for goals, attribution and BI purposes
  • Excellent analytical skills and experience measuring data-driven marketing programs
  • Bachelor's degree in Business Administration, Management, Analytics, Operations, Economics, Computer Science, or related field

Personal Characteristics
  • Analytical – can find meaning in numbers, and be a data-driven decision-maker
  • Excellent communicator – written and oral
  • Excellent time management and organizational skills
  • Adept at learning web-based tools
  • Figures out how to achieve results creatively with finite resources
  • Thrives in a nimble, lean, unstructured, fast-paced startup
  • Works collaboratively and energetically
  • Impeccable integrity and ethical standards. Self-aware, accepting, honest, open, polite and respectful of others
  • Ability to create and execute on processes for a growing SaaS startup using best practices
  • An undying commitment to personal growth and development

Other Information

  • Location: US Remote
  • Compensation: Competitive
  • Other Benefits: 401k matching, medical, dental and vision healthcare coverage, FSA, competitive PTO, sick days, and holidays
  • People First mindset: The guiding principle of our mentality is that the key to success is working with, learning from, and developing exceptional people
  • Culture: high-energy, fast-moving, passionate atmosphere
About Paradigm

Paradigm is a rapidly growing legal technology business that offers a suite of product solutions to allow lawyers to automate their firms, get more done in less time, and focus on what they do best: practicing law. The business currently includes three leading practice management and online payment and accounting solutions – PracticePanther, Bill4Time, Headnote, Trustbooks and MerusCase.

Paradigm operates as a single business and team with multiple software solutions. Our software offerings have the ability to scale in different niches of the market, and the shared resources, talent, and expertise allow us to accelerate growth across the portfolio. Paradigm will continue to grow each of these platforms organically, while also looking for new acquisitions that can bolster our position as a leading legal technology company. Paradigm has ~100 employees based in New York, Florida, Washington, California, and other locations across the US.

  • Marketing Operations Manager

    2 weeks ago

    New York, New York, United States AppleOne Employment Services Full time

    AppleOne Employment Services is collaborating with a leading FinTech organization to identify a Marketing Operations Manager to enhance their team. In this pivotal role, you will partner closely with executive leadership to promote operational excellence across their Marketing Technology and Deployment divisions, playing a key part in establishing effective...

  • Marketing Operations Manager

    6 days ago

    New York, New York, United States American Eagle Outfitters Full time

    Job SummaryThe Marketing Operations Manager will be responsible for executing the Retail Global Marketing Plan. They will ensure operational excellence in all key programs and initiatives with the goal of driving traffic into brick-and-mortar stores.Key ResponsibilitiesCollaborate with internal stakeholders to implement global marketing priorities at the...

  • Marketing Operations Manager

    2 weeks ago

    New York, New York, United States Chantecaille Beauté Full time

    Company OverviewChantecaille Beauté is dedicated to crafting luxurious botanical beauty products that make a significant impact. With over 25 years of innovation in skincare and cosmetics, the brand has established itself as a leader in the industry, known for its iconic products and commitment to sustainability. Founded by Sylvie and Olivia Chantecaille,...

  • Sales and Marketing Representative

    2 weeks ago

    New York, New York, United States Radiance Marketing Full time

    Perks: Performance-based bonuses, team events, competitive salary, career advancement opportunities, and training & development. Are you seeking potential? Interested in opportunities for growth? If you've answered 'yes' to any of these, continue reading.We are in search of a DEDICATED Sales and Marketing Representative who embodies POSITIVITY and...

  • Marketing Operations Manager

    2 months ago

    New York, New York, United States Pigment Full time

    Our Story So Far:Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG &...

  • Digital Marketing Operations Manager

    3 days ago

    New York, New York, United States Revlon Full time

    About the RoleWe are seeking a highly skilled and experienced Digital Marketing Operations Manager to join our team at Revlon. As an Assistant Manager, Digital Marketing, you will play a critical role in the day-to-day functions across our Paid Media and Digital Marketing Teams.Key ResponsibilitiesDigital Marketing Operations:Leverage Martech platforms to...

  • Marketing Manager

    2 months ago

    New York, United States Solomon Page Full time

    The Device Solutions team at a leading tech product company is seeking a highly capable, self-driven Marketing Manager to help launch and drive awareness and adoption of a new B2B solution. This is a full time hours, hybrid opportunity in NYC.Pay Rate: $50 -$60 per hourResponsibilities:Driving strategy, development, and execution of high-impact marketing...

  • Marketing Operations Assistant Manager

    6 days ago

    New York, New York, United States The Estee Lauder Companies Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Assistant Manager of Marketing Operations to join our team at The Estee Lauder Companies Inc. This role will focus on the execution and operations of all collateral and merchandising materials, ensuring scalability, predictability, and efficiency of marketing operations.Key...

  • Digital Marketing Operations Manager

    1 month ago

    New York, United States ISMG - Information Security Media Group Full time

    Job DescriptionJob DescriptionOur StoryISMG is a global intelligence firm & premier media organization dedicated solely to cybersecurity, information technology, artificial intelligence, & operational technology. With a diverse portfolio of over 20 brands, 38 digital media platforms, & more than 400 in-person & virtual events held annually, we connect with...

  • Digital Marketing Operations Manager

    3 weeks ago

    New York, United States ISMG - Information Security Media Group Full time $80,000 - $120,000

    Job DescriptionJob DescriptionOur StoryISMG is a global intelligence firm & premier media organization dedicated solely to cybersecurity, information technology, artificial intelligence, & operational technology. With a diverse portfolio of over 20 brands, 38 digital media platforms, & more than 400 in-person & virtual events held annually, we connect with...

  • Sr. Marketing Operations Manager

    4 weeks ago

    New York, United States Emerge Full time

    Our Fortune 100 Client is seeking a Sr. Marketing Operations Manager. This role is part of a web solutions team and focuses on PMO. The team is comprised of campaign review and setup teams, data validation and governance teams, and control functions to ensure marketing compliance. This role will be responsible for leading PMO, assessing business needs,...

  • Sr. Marketing Operations Manager

    4 weeks ago

    New York, United States Emerge Full time

    Our Fortune 100 Client is seeking a Sr. Marketing Operations Manager. This role is part of a web solutions team and focuses on PMO. The team is comprised of campaign review and setup teams, data validation and governance teams, and control functions to ensure marketing compliance. This role will be responsible for leading PMO, assessing business needs,...

  • Business Operations Manager

    6 days ago

    New York, New York, United States Marketing ARM, LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Operations Manager to join our team at Marketing ARM, LLC. This role will be responsible for providing administrative support to our People Team, including scheduling meetings, taking and distributing notes, and assisting with expense reports and hours.Key ResponsibilitiesPartner with...

  • Omnichannel Marketing Operations Assistant Manager

    2 weeks ago

    New York, New York, United States Maison Francis Kurkdjian Full time

    Position OverviewThe Omnichannel Marketing Operations Assistant Manager will play a crucial role in facilitating the planning and execution of daily omnichannel marketing operations within North America. In collaboration with the Marketing Director and essential 360 leads, the Assistant Manager will develop and support all omnichannel marketing initiatives...

  • Market Cafe Operations Manager

    2 days ago

    New York, New York, United States Overture Rede Private Limited Full time

    Job Summary:Overture Rede Private Limited is seeking a highly skilled and experienced Market Cafe Supervisor to join our team. As a Market Cafe Supervisor, you will be responsible for leading a team of staff and ensuring the smooth operation of our cafe.Key Responsibilities:Lead a team of staff and provide guidance and support to ensure excellent customer...

  • Operations Manager

    3 days ago

    New York, New York, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Operations Manager - Seller Growth & Marketing to join our team at Walmart. As a key member of our Local Marketplace team, you will play a critical role in shaping our programs and key messaging across new categories and markets.Key ResponsibilitiesDevelop and Execute Seller-Facing Growth Programs: Design and...

  • Field Marketing Operations Manager

    6 days ago

    New York, New York, United States SoHo Experiential LLC Full time

    Job OverviewWe are seeking a highly experienced and skilled professional to join our team as a National Field Activation Manager at SoHo Experiential LLC. This role will oversee the day-to-day business operations for our client's spirit sampling and local market activation programming.Key ResponsibilitiesTeam LeadershipProvide direct oversight and management...

  • Office Manager with Marketing operations

    4 days ago

    New York, United States Pyramid Consulting Full time

    Immediate need for a talented Office Manager with Marketing operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New York, NY(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-40734 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to,...

  • Senior Marketing Operations Manager

    1 week ago

    New York, New York, United States KO Solutions Full time

    The Marketing Strategy Director will work closely with multiple departments, including event coordination, product innovation, and member engagement services. This position is vital for enhancing the organization's visibility and reputation, fostering member engagement, and ensuring the success of events and offerings. The ideal candidate must be strategic,...

  • Sales & Marketing Development Associate

    3 weeks ago

    New York, United States Revolve Marketing Executives Full time

    Revolve Marketing Executives is actively seeking a motivated Sales & Marketing Development Associate to work on Fortune 100 campaigns. Our innovative firm was founded by dedicated people looking to push the envelope using cost-effective marketing campaigns and advertising strategies. Our goal is to provide the same advertising as the standard firm but at a...