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Office Manager

3 months ago


Vancouver, United States Allstate Insurance Agency - Amanda Boal-Bennett Full time
Job DescriptionJob Description

Job Responsibilities of an agency office manager
  • Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
  • Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
  • Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals
  • Assist in customer claims processing and resolution
Job Requirements of an agency office manager
  • Excellent verbal and written communication/interpersonal skills
  • Ability to effectively lead and coach a team; management experience is a plus
  • Highly capable of managing all business operations
  • Straight-forward communicator, dependable and strong leadership skills
  • Must have some working knowledge of insurance and/or financial services experience
  • Strong organizational skills, attention to detail and ability to multi-task
  • Passionate about relationship building, genuinely caring and driven to fulfill customers needs
  • Bilingual skills are a plus
  • Must have a Washington State Property and Casualty License
  • Prior Allstate experience preferred