Field Service Technician
4 weeks ago
Pacific Office Automation is a leading document imaging and technology dealer with over 40 years of experience. We have grown to over thirty branches located in ten western states, providing top-notch sales and service to our customers.
We are committed to being a long-term employer, providing our employees with the training and certification they need to succeed in the fast-changing technology industry. Our company values diversity and inclusion, and we celebrate our employees' differences.
Job DescriptionWe are seeking a motivated and detail-oriented Entry-Level Field Service Technician to join our service team in the Portland, OR area. This is a field position with a possible territory near you, as we service all of Portland and surrounding areas.
The successful candidate will have a mechanical and electrical mindset, with experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers a plus. Strong computer knowledge is also a plus.
Key Responsibilities- Troubleshoot and repair office equipment, including copiers, printers, and fax machines
- Provide high-quality technical support to our customer base
- Communicate with customers to ensure satisfaction
- Develop options to solve unusual problems
- Manage time, resources, and territorial considerations
- Paid training
- Competitive compensation and monthly bonus opportunity
- Advancement and growth into leadership roles
- Team-player environment
- Medical, dental, vision, and life insurance plans
- Matched 401k
- PTO, vacation, and sick leave
- FSA/HSA programs
- Company car for work and personal use
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