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Dental Treatment Coordinator

3 months ago

Quincy, United States Buffalo Prairie Dental Full time
Job DescriptionJob DescriptionTreatment Plan Coordinator: Buffalo Prairie Dental, Keokuk IA

Our dynamic team is on the search for an enthusiastic, organized, and motivated

Treatment Plan Coordinator that will help our patients understand their insurance

benefits & financial options to obtain the dental care they need & deserve.

If you are passionate about providing a welcoming, friendly, and exceptional

patient experience, we believe you will thrive in our Keokuk, IA dental office. As our

patients navigate their dental health care, you will be their financial partner and guide

them through their insurance benefits and financial solutions.

Compensation & Benefits: You work hard & deserve to be rewarded

 Competitive Salary starting at $15.00-18.00+ per hour

 Paid Holidays & Paid Time Off (upon qualification)

 Dental care for you and your family

 401K

 On-the-job training

 Health Insurance (upon qualification)

 Say goodbye to late nights & weekends – enjoy a full-time schedule that lets you

live your life to the fullest

 Stable & consistent full-time schedule:

o Tuesdays - Thursdays: 7:15 a.m. - 4:30 p.m.

o Friday: 7:15 a.m. – 3:30 p.m.

Qualifications & What we are looking for in you …

 Proven experience as a Treatment Plan Coordinator or Scheduling Coordinator

in a dental or medical office with 2+ years of experience in providing exceptional

customer service and supporting a profitable practice.

 Exceptional organizational and follow-through skills.

 Strong communication & interpersonal relationship building skills.

 Proficiency in dental software and state-of-the-art equipment.

 Comprehensive dental knowledge and ability to effectively communicate dental

terminology with patients.  

 Willing to go above & beyond and assist our patients in accordance with the

training you receive to ensure patients receive the best possible service

Roles & Responsibilities:

 Greet patients, schedule future appointments, handle incoming calls, manage

claims & answer questions.

 Act as a servant leader, demonstrating care & compassion.

 Schedule patient appointments efficiently, taking into consideration dentist

availability and treatment times.

 Conduct daily, weekly, and monthly financial & accounts receivable tasks

including verify insurance & accurately enter the information to prepare for

accurate treatment plan presentations, process payments date of service, apply

insurance payments to accounts correctly, submit insurance claims and follow up

with outstanding claims, prepare & send monthly billing statements, conduct

collection calls, reconcile accounts for month end. Maintain and update patient

records, ensuring accuracy and confidentiality.

 Address patient inquiries and concerns with professionalism and empathy.

 Manage the appointment schedule to minimize gaps and maximize productivity.

 Verify insurance coverage details of each insurance policy and effectively assist

patients with understanding their benefits.

 Perform general administrative tasks to support the dental office as needed.

The team has served the Keokuk, IA community for years and they are ready to help

you thrive in your career while you do what you love: inspire your team to care for your

patients. Our outstanding leadership team is here to support you both personally and

professionally

As the treatment plan coordinator and insurance administrator at Buffalo Prairie

Dental, you will play a pivotal role in ensuring the smooth and efficient operation of our

practice. You will be responsible for managing and coordinating all aspects of dental

insurance processing, claims, and administrative tasks to ensure efficient and accurate

support for both patients & our practice. Your attention to detail and organizational skills

will be critical in helping us deliver outstanding patient care.

Benefits:
  • Medical
  • Dental
  • 401k
  • PTO

Compensation:
  • $15-$18/hour