Risk Management Call Center
2 weeks ago
Don't miss this chance to join a supportive team.Your new organization:This is a fantastic opportunity to use your customer service call center administrative skills for one of Nebraska's most respected businesses in Lincoln—a respected and well-established company offering a professional office environment with a diverse culture and room to grow. You don't want to miss out on this one As a customer service representative, you will support internal logistics staff to obtain critical and detailed information for reporting purposes with a calm demeanor. What matters most as the customer service representative:
- $20.00
- Monday through Friday 7:30-4 pm during training. AFTER training work 4 days Thursday, Friday, Saturday, Sunday.
- Must be able to work Thursday and Friday 09:30-8:00 p.m. Saturday, Sunday 730 a.m. -6:00 p.m.
- Additional benefits such as group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft.
- Temp possible Temp to Hire
- Answer inbound support calls for the risk management call center.
- Taking reports from customers, clients, and employees of the organization for quick risk management occurrence resolutions.
- Handling calls/reports related to occurrences.
- Maintains risk management database, including contact information.
- Direct risk management correspondence to parties involved.
- Tracking, securing, and redelivering rejected freight.
- Receiving and carrying out instructions promptly.
- Research/compile/track reports, spreadsheets, and correspondence.
- High school diploma or equivalent
- Minimum 1 year of previous work experience in the trucking industry, preferred.
- Minimum 2 years of data entry/customer service experience required.
- Experience with Microsoft Office including Word and Excel
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